Hello,
I recently updated my S10+ for the first time in 2 yrs. Now that the updates are all done, I'm having issues that my carrier says are not related to their service. The issues are:
1) I can only text 144 characters at a time. In the old days before you could text whole paragraphs, if your text went over the allotted amount, it simply broke it into two texts. Now, if I go over 144, it won't send the message at all.
2) I am unable to send/receive ANY media files. Yesterday I received an error msg stating "Attachment limit reached" while trying to send a standard gif. I do not come anywhere near my monthly data limit on my phone, and have currently used only 1/3 of my alloteed data.
3) The microphone cuts off in the middle of a verbal text
EDIT and also automatically activates when starting a new text.
I have contacted the carrier, troubleshot w/them over the phone, and visited a local store where a tech could have hands on w/my phone.
Can anyone explain what's going on and why these basic functions have been throttled.
I recently updated my S10+ for the first time in 2 yrs. Now that the updates are all done, I'm having issues that my carrier says are not related to their service. The issues are:
1) I can only text 144 characters at a time. In the old days before you could text whole paragraphs, if your text went over the allotted amount, it simply broke it into two texts. Now, if I go over 144, it won't send the message at all.
2) I am unable to send/receive ANY media files. Yesterday I received an error msg stating "Attachment limit reached" while trying to send a standard gif. I do not come anywhere near my monthly data limit on my phone, and have currently used only 1/3 of my alloteed data.
3) The microphone cuts off in the middle of a verbal text
EDIT and also automatically activates when starting a new text.
I have contacted the carrier, troubleshot w/them over the phone, and visited a local store where a tech could have hands on w/my phone.
Can anyone explain what's going on and why these basic functions have been throttled.
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Part of a troubleshooting process I did a week or two ago involved rebooting the phone to recovery mode & wiping the entire cache (which I did two separate times), so I don't think that's the answer.
