I had my droid eris since October 2009. It was the best phone I have ever owned until the 2.1 update was pushed out. Then it went haywire. I had a replacement sent out and what disappointed me was once I activated the replacement, it needed to be updated...which then that phone started acting goofy. Little things, but enough to drive me nuts. Can not set speed dial numbers now (except for the 1,voicemail). My browser will just close for no reason. I get a forceclose all the time for something, but nothing appears to close. And the worst one is I try to make calls...have a great signal, dial the number and it appears that the call is going through but i can not hear anything, this usually requires a shut down and reboot which is RIDICULOUS, I went back to Verizon and they stated that HTC needs to put out another update and replacing my phone will not help...Well, this is my only phone! I have no home phone so I sort of rely on being able to make and receive calls. Grrrr - thanks for listening to me vent.