Help Issue: Dismount/disappearing defect in the Included 8GB MicroSD?

InTheRough · Jun 2, 2010

Archon810 said:
Well, folks, shit just hit the fan for me.

Update 6/1/2010: I have terrible news. While on vacation in France (and therefore unable to swap out the SD card for another), I have today spent a whole day in Monaco and Monte Carlo which ended up being my favorite little places in all of France and its surroundings.

After taking a myriad of breathtaking and irreplaceable pictures and videos and coming home, I found none of them were present on the card. Instead, a LOST.DIR with about 2GB of data. The defect described here, which until now only needed a reboot to get fixed, has now progressed into something that I don

Levi · Jun 2, 2010

Has anyone tried using the SD card that came with the EVO on another device to see if the same issues occur? This might shed some light on whether this is a software issue or an issue with the cards themselves.

dirkbonn · Jun 2, 2010

Well, I've pretty much decided to hold off getting the EVO on launch day. I'll keep watching this thread and other news sources for a "fix." I'll wait at least 4 to 8 weeks for a repair/fix. If they haven't solved the problem by then, which I'm 95-100% sure they will have, but if they haven't, I'll probably break down and get an Incredible. I really want an EVO because I live in a 4G city, Honolulu, HI. But, I can wait a little longer for a 4G phone, if I have to.

Bek · Jun 2, 2010

Levi said:
Has anyone tried using the SD card that came with the EVO on another device to see if the same issues occur? This might shed some light on whether this is a software issue or an issue with the cards themselves.

I wish I could, but I do not have access to another device that uses MicroSD cards.

h2_hummer · Jun 2, 2010

Bek said:
Thanks for the update! Is it a Class 2 card?

Yes, it is a Class 2, 16GB Sandisk (the under $40 one from Amazon)

aldo · Jun 2, 2010

Bek said:
I wish I could, but I do not have access to another device that uses MicroSD cards.

I do, and I'll test it tonight.

TheBiles · Jun 2, 2010

Has anyone confirmed that reformatting cures this? I've actually gotten this problem a couple times, and I want to remedy it.

Sent from my EVO using Tapatalk Pro.

wase4711 · Jun 2, 2010

the only thing that seems to be confirmed is that 16gb cards do NOT have this problem..

Rizop · Jun 2, 2010

TheBiles said:
Has anyone confirmed that reformatting cures this? I've actually gotten this problem a couple times, and I want to remedy it.

Sent from my EVO using Tapatalk Pro.

I can't confirm it for the long term but i reformatted it yesterday and havent had the problem since. I was having
this issue twice a day.

Bek · Jun 2, 2010

TheBiles said:
Has anyone confirmed that reformatting cures this? I've actually gotten this problem a couple times, and I want to remedy it.

Sent from my EVO using Tapatalk Pro.

Reformatting does not work 100% of the time. I've done it twice now & had failures occur within 24 hours.

For now, I am placing my hope in my replacement card, which will hopefully arrive today.

I did speak to Sprint IO tech support, who called me back as promised. If you are having this issue, please call in. The more bitching they hear directly, the better.

mangosinslo · Jun 2, 2010

well, quick format worked for me. did that about 16 hours ago and i guess i'll be waiting for the 24 hour mark anxiously

davehries · Jun 2, 2010

"When you first setup your phone the UI is very fast, stable, and responsive, however as I have continued to use the device I will say I am hugely disappointed. I don

Roman G. · Jun 2, 2010

davehries said:
"When you first setup your phone the UI is very fast, stable, and responsive, however as I have continued to use the device I will say I am hugely disappointed. I don

Bek · Jun 2, 2010

http://androidforums.com/support-tr...disappearing-defect-included-8gb-microsd.html

This issue has been heavily discussed already, in this thread.

Archon810 · Jun 2, 2010

Bek said:
http://androidforums.com/support-troubleshooting-evo-4g/87051-issue-dismount-disappearing-defect-included-8gb-microsd.html

This issue has been heavily discussed already, in this thread.

Err, what?

Linking to the same thread you're posting to?

Bek · Jun 2, 2010

Archon810 said:
Err, what? Linking to the same thread you're posting to?

Was originally part of another thread that the mods merged.

Archon810 · Jun 2, 2010

InTheRough said:
I would try this first....

Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

I was successful at recovering some lost data from Monaco using PhotoRec http://www.cgsecurity.org/wiki... & Recuva Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

I think Recuva recovered pretty much the photos I was deleting and recovered no videos but PhotoRec recovered a whole bunch of stuff I definitely didn't delete and recovered all or most of the videos too (though it somehow renamed the 3gp into mp4 - how did it know they're the same?).

I highly recommend PhotoRec as it's more comprehensive and low-level.

Still looking for something that can try to recover the 2GB of data in the LOST.DIR - it's there for some reason, right?

cmanbrazil · Jun 2, 2010

I feel everyone's pain, which may be my own on Friday. Sprint should offer to swap cards out or the phones. I really hope it is the sd cards, because if it is the phones, that would sink htc and sprint.

InTheRough · Jun 2, 2010

Archon810 said:
I was successful at recovering some lost data from Monaco using PhotoRec http://www.cgsecurity.org/wiki... & Recuva Recuva - Undelete, Unerase, File and Disk Recovery - Free Download

I think Recuva recovered pretty much the photos I was deleting and recovered no videos but PhotoRec recovered a whole bunch of stuff I definitely didn't delete and recovered all or most of the videos too (though it somehow renamed the 3gp into mp4 - how did it know they're the same?).

I highly recommend PhotoRec as it's more comprehensive and low-level.

Still looking for something that can try to recover the 2GB of data in the LOST.DIR - it's there for some reason, right?

ZAR data recovery software - do it yourself data recovery and digital image recovery. might be worth a try. Good software.

Bek · Jun 2, 2010

Well, my 16 gig card finally showed up today. A Transcend class 6 if you're curious.

Amazon.com: Transcend 16 GB microSDHC Class 6 Flash Memory Card TS16GUSDHC6E: Electronics

Did a full format on the puppy and moved about 3 gigs worth of MP3s and photos over. Hammered the SD Card by playing MP3s in the background while surfing photos and running the SD Speed Test, and everything seems stable so far!

Keep those fingers crossed!

Colorado_Al · Jun 2, 2010

Bek said:
Well, my 16 gig card finally showed up today. A Transcend class 6 if you're curious.

Amazon.com: Transcend 16 GB microSDHC Class 6 Flash Memory Card TS16GUSDHC6E: Electronics

Did a full format on the puppy and moved about 3 gigs worth of MP3s and photos over. Hammered the SD Card by playing MP3s in the background while surfing photos and running the SD Speed Test, and everything seems stable so far!

Keep those fingers crossed!

Sounds promising. I have a spare 8GB card that I had in my HTC TP2. I formatted it and am using it now. Been 4 days and not a single problem. I think the problem is a bad batch of SD cards from SanDisk shipping in the EVOs. Sprint and RS and BB better be ready to replace them when the EVO goes on sale.

ecaggiani · Jun 2, 2010

I switched cards with my Hero's 8GB and it seems fine EXCEPT that maybe once a day or so, the card starts running slow (checked by SD Card Speed Test app). A reboot fixes the speed. Makes me wonder if I don't reboot if it will eventually start failing again.

Interestingly enough, I have had issues with uploading images to Picasa where the images show up on Picasa with some corruption (jaggy grey bar at the bottom). Seems to only happen when the card is in the funky slow state. A reboot and reupload fixes it.

Now HERE'S where it gets even MORE interesting...the same thing is happening on my Hero! And I've updated my Hero to 2.1 and it has Sense on it as well.

I'm not saying these issues are necessarily related, but it's simply more data to figure out what may be wrong. Personally, I think it's a 2.1 software bug, probably with Sense.

Would be interested to see if anyone else sees what I am seeing...a slowdown of the SD card throughout the day. Basically, run SD Card Speed Test throughout the day and note down the numbers. For me, by the end of the day, it has a write speed of 1mb/s, and that's when I get Picasa upload issues.

htcman724 · Jun 2, 2010

i just found this and though i would share it hope they get it fixed.Updated: Is HTC EVO 4G About To Be Launched With A Massive Defect In The Included 8GB MicroSD Card? Update: Data Corruption Is Now Part Of The Issue | Android News, Reviews, Applications, Games, Phones, Devices, Tips, Hacks, Videos, Podcasts - Androi

Deleted User · Jun 2, 2010

There has already been alot of talk of this here on the forum.

http://androidforums.com/support-tr...disappearing-defect-included-8gb-microsd.html

Rob_A · Jun 2, 2010

I guess I'll never know since I'm poppin' a 16GB in there.

Help Issue: Dismount/disappearing defect in the Included 8GB MicroSD?

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