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  1. J

    Help What's the difference between buying from T-Mobile vs. Amazon or elsewhere?

    Hi all. I'm considering getting the S23 (regular), and I'd like to know if there are any benefits and/or drawbacks to buying an unlocked phone from Amazon vs. buying directly from T-Mobile. Will it work the same? Are the ones from T-Mobile optimized to run on T-Mobile, or is that not a thing...
  2. J

    Help Why would a group text message get sent to each person individually rather than as part of the group

    Hi all. There is a group chat going between my mom, my sister, and me. My mom responded with a text, but somehow it went to me and my sister separately, i.e. it went to the text message thread of just my mom and me on my phone, and the thread for my sister and my mom on my sister's phone. My...
  3. J

    Help Need help syncing Google Contacts to a Fire tablet

    Hi all. I got my mom a new Fire HD 8 tablet and installed Google Play services on it, and all of that seems to be working fine. However, she uses the default email program on the Fire tablet, which I have also set up with her email account, but when she tries to type in an email address, it...
  4. J

    Help How can I tell what method I used to sign into my SwiftKey account?

    I just installed SwiftKey onto a new device, but I can't figure out which method to use to log in to my account. The only options seem to be Google or Microsoft. On my other devices where I'm already logged into the account in the SwiftKey app, I can see my email address, but there's no...
  5. J

    Help Fire tablet: SD card unexpectedly removed?

    Does anyone know why I get this message on my Fire HD 8 (6th generation)? It has happened twice, and it makes apps installed on the SD card unusable. But nothing seems to be wrong with the SD card, because it's still usable otherwise. Restarting the tablet has fixed the issue once, but why...
  6. J

    Help Suggestions for a good checklist app?

    Hi all. I'm hoping someone can give me a good recommendation (or two or three) for a good checklist app. What I want to use it for is simple: I want to create lists of books in a large series of books and use it to keep track of which I have read. Apps like Wunderlist, ToDoist, etc. don't...
  7. J

    Help Nova Launcher/Tesla Unread not working with Gmail?

    This only just started happening recently, but I no longer get a badge notification on the Gmail app when I have new email. It still seems to work for other apps. Anyone know how to fix this? Thanks!
  8. J

    Help Smart Lock feature doesn't work

    Hi all. I recently set a PIN to unlock my phone, and I also turned on the option to skip this step when I'm at home. However, it doesn't seem to work. I still have to enter the PIN at home. How can I make this work? Thanks!
  9. J

    Help Why can't I change my Google Play Games ID?

    Hi all. For the past few weeks I have been trying to edit my Google Play Games profile name, but every time I do it it says "Something went wrong" and to try again later. Does anyone know why this is happening and how I can fix it? Thanks!
  10. J

    Help Network issue: stuck on Edge again

    Hi all. I posted this question a few weeks ago, at which point I was on the Edge network for several days, almost a week, and at the time there seemed to be an issue with the network around my area that was then fixed. However, since that time, I have been on the Edge network again a few times...
  11. J

    Help Anyone getting poor/no data connection lately?

    Hi everyone. I've been using T-Mobile service in my current location for about two years and have never had an issue with my data connection. In fact, it's often quite fast at times (sometimes getting around 40Mbps, but usually more in the 10-20 range). But for the past week or so, I have been...
  12. J

    Help What happened to my MLB.tv subscription?

    Hi all. I tried using my At Bat app today, but it said I wasn't a Premium subscriber. I had already logged in through my T-Mobile account a few weeks ago and had access to the Premium content, but today the app seemed to be back to the free version (with ads, etc.). I did a quick search and it...
  13. J

    Help How can I make Chrome's open tabs on my Fire appear on other devices?

    When I go to "History" in my Chrome settings, it will show all the open tabs I have in other versions of Chrome on my other Android devices (PC, phone, tablet, Chromebook), but I recently installed Google Play Services on my Fire 7 and downloaded Chrome there, but the open tabs for Chrome on...
  14. J

    Help Amazon Fire: Why do home icons take a while to load when pressing home?

    Well, I have no idea if this is the right forum or if anyone will find this thread after the first few minutes, but I can't seem to find the Amazon Fire forum anymore after these forum changes went into effect. My question is, often when I press the Home button on my Fire, it will go to an...
  15. J

    Help Switching tablets: can I keep my game progress?

    I'm thinking of getting the new Fire HD 8, but I have progress on several games on my current Fire and I'd hate to lose that. As far as I know, there aren't any cloud saves, unless Amazon somehow does this automatically. Is there any way I can bring my game progress over to the new tablet? Thanks!
  16. J

    Help Why doesn't my phone ring when someone calls my Google Voice number?

    Whenever someone uses my Google Voice number, my phone never rings. I just get the voicemail in Hangouts after the call. As far as I can tell in the settings, the number is setup to forward to my phone. It used to work, and I haven't changed anything. Except I have a new phone (but not a new...
  17. J

    Help Why is the Gmail website so terrible in Silk?

    The Gmail website is a split screen view with the inbox on the left and the actual email displayed on the right. But with only half of a 7" screen, viewing anything but pure text emails this way is awful. Is this just the way it displays in Silk? I checked how it looks in Chrome on my Nexus 7...
  18. J

    Help Does this Google Play Services method still work?

    Just wondering if this still works for a Fire 7 updated to the latest OS: http://www.howtogeek.com/232726/how-to-install-the-google-play-store-on-your-amazon-fire-tablet/ Also, would it work for the new HD8? Thanks! P.S. Is it better to use the script method in the above link, rather than the...
  19. J

    Help Does an SD card help with most apps anymore?

    I remember reading something about how Google stopped allowing apps to have read/write permissions for SD cards, but I'm not sure if it's just Google apps, or most apps on the Play Store. With my Fire tablet, everything I download gets stored on my SD card. Is this the case with an Android...
  20. J

    Help Why do random apps sometimes open when I unlock the screen?

    Hi everyone. On my Kindle Fire (2015), sometimes when I swipe the lock screen to unlock the tablet, instead of just going to the home screen as usual, some random app will launch. Sometimes it may be an app I had been using previously, other times something I haven't opened in a while. Before I...
  21. J

    Help Gmail not loading in Chrome?

    Hi all. I apologize if this isn't the correct forum, but I'm referring to the Gmail website on the PC version of Chrome, not anything to do with the mobile versions. Since last night, when I try to load Gmail, the loading bar for the page stops at about 3/4 of the way and just sits there. Gmail...
  22. J

    Help Poor battery life lately

    Hi all. I've noticed recently that my battery seems to be draining quite quickly. As in, unplug from a full charge and a couple hours later after nothing but standby, it's on 91%. That seems very wrong to me. I turned on the setting to disable WiFi during sleep, thinking this would help with...
  23. J

    Does your S7 get warm?

    Just curious if this happens to others. Mine sometimes gets warm even when I'm doing basic stuff like web browsing. Yesterday there was a software update and during that process it got very hot. Like almost burning hot. Is this partly because it's made of metal? I know it's hard to describe...
  24. J

    Help Why do I lose internet when I'm on a phone call?

    This used to happen with my S4, and now also with my S7. Whenever I get on the phone, I completely lose internet access. The icon in the notification bar disappears and the internet doesn't work. This didn't used to happen before I moved to a new city, but my data signal here is very strong, so...
  25. J

    Help Nova Launcher: backups won't upload without WiFi?

    Hi all. Every time I make a backup of my Nova settings and try to upload it to Drive, I always get a notification saying it's waiting for WiFi to do the upload. But I never use WiFi on my phone. I want it to upload automatically using my data connection. Anyone know how to set this? Thanks!
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