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  1. sargan

    WhatsApp not inducing messages

    Samsung Galaxy S21 Whatsapp is installed and working. On Whatsapp on other devices when you get an incoming chat .... you get a number of the bottom right hand corner of the icon. Great if you missed the notification sound, away from your phone etc. Currently if I get an incoming WhatsApp chat...
  2. sargan

    WhatsApp not inducing messages

    Samsung Galaxy S21 Whatsapp is installed and working. On Whatsapp on other devices when you get an incoming chat .... you get a number of the bottom right hand corner of the icon. Great if you missed the notification sound, away from your phone etc. Currently if I get an incoming WhatsApp chat...
  3. sargan

    Need recommendation for MP3 player

    I originally used Samsung built-in player, until they discontinued it. Then ‘AIMP’ but it’s a confusing interface and often not able to play files you know are there. I moved to ‘Music Player’ initially it was fine, but now plays adverts and videos at really annoying intervals .. and you...
  4. sargan

    Moving jpeg to gallery

    This seems so basic its embarrassing to ask ..... but spent ages getting nowhere A jpeg image arrived by email ..... when I selected save image it has put it into 'downloads' I can navigate to downloads and see it, and select it The bottom of screen gives option to 'move' but it stays faded...
  5. sargan

    Folders showing empty when connected to PC

    When I plug S20 via USB cable to my Laptop. Phone is discovered and shown s icon in 'myComputer' However when I double click on it the folder is empty. It should show Phone & card folder icons. I have checked and USB is selected for file transfer. S20 is running v11 PC running W10
  6. sargan

    Can't fully wipe phone

    I have a Samsung S7 that my Father had been using on a VF contract. He died in April .... we closed the contract. Now trying to set up phone as a PAYG on Three for my daughter. When you boot it up it needs an unlock code - to fill the NUL request form in on VF you need the IMEI which I...
  7. sargan

    AiMP pays automatically

    I have installed AiMP as an MP3 player ... it works well so fine. However it keeps starting up, eg. if I'm using headset for video or audio conf. As soon as I stop a call the AiMp starts up and plays one of my audio files ...... very annoying. How do I stop this 'auto play' Assume its...
  8. sargan

    Transfer apps & settings

    Have S9. Bought S20 Did backup first of S9 Followed what is Samsung advice, used SmartSwitch and connected 2 phones with USB cable. Did ‘send data’ from S9, and it progressed, eventually had the ‘transfer completed message’ None of my Apps seem to have come across, no email, no WhatsApp, no...
  9. sargan

    Will this have damaged S20

    New S20 arrived … wife used the ‘pin’ tool to insert new SIM but did not realise the holder was back to back fir SD card. She then tried the pin in the other small hole at top of phone. (Top right) and the similar hole bottom left. Thinking those would pop out a holder. Will inserting tool...
  10. sargan

    Audio alerts

    On previous ‘S’ models, I could set a different alert sound for email, sms, WhatsApp. I have set sounds many times, but they all then default back to same tone. Is there some unusual way to set the sounds on S9 or current OS. Previously could just select sound from within each app. Is it...
  11. sargan

    Why does backup- not restore

    Have never been able to get Android to restore properly. Today needed to do h/ware reset .... so first off did full backup .... all OK. After reset, put in Goggle & Samsung account details, along with WiFi password. Went to backup restore .... it ran, and after about 30 min completed. None of...
  12. sargan

    Setting SMS notifiction sound

    Maybe I have just lost the plot, something that was simple on my S8, I can't figure out how to set on my S9. I want to set a notification sound for SMS (as they are usually immediate priority) and a different notification sound for FB messages, messenger etc. Ideally would also have WhatsApp...
  13. sargan

    How to mirror S7 to Samsung TV

    On my S7 ... previously I was able to select a YouTube video start playing it ... and by an option / command would bring it up on my Samsung TV. Googling I find explanations to use Quick Connect ... but can’t find that on phone. Have confirmed that my Phone can be connected to TV ... as it is...
  14. sargan

    Taking HDR pictures

    I save all my pics in RAW. (Well Samsung forces save as RAW+JPEG) I want to use HDR. I can only find the option to set HDR in non Pro mode. Does that mean that you cannot save HDR photos in RAW format ?
  15. sargan

    Phone losing phone numbers for contacts

    I have 2 S7 phones ... and recently find although my contacts are there - the phone numbers are not. I have not deleted the numbers - but for many of the contacts, the numbers are no longer there? Running Android 7.0
  16. sargan

    Audio interruption

    I use my S7 for business ........ and is connected to a Bluetooth headset for calls. Many of the calls are made using WEBEX or GoToMeeting (Citrix) What I find that PC alerts .... kill the audio path. (W10 64 bit) For example ... while on a call if a calendar alert happens, or WiFi charging...
  17. sargan

    Help can't get out of split screen mode

    My phone S7 running 7.0 has gone into multi /split screen mode. How do I get it back to normal mode? I googled and found suggestion to install 'multiwindow toggle'. It toggles on and off but screen stays in split screen mode, REALLY annoying ... please help me return it to normal
  18. sargan

    No notifciation against some contacts

    S7 gives notifications OK for email. Calendar, messenger, alarm etc. so volumes all set OK. However S7 does not give notification for incoming texts from a few specific contact numbers. If I look at the entries in ‘Messages’ I see a speaker symbol with a line though it …. Assume this means...
  19. sargan

    Phone appears as icon on PC - but no content

    My Samsung Galaxy S7 was fully accessible under W7. Upgraded to W10 ... when I plug phone in I get the task bar message "Device has been loaded - Samsung USB modem" Phone appears in 'my computer' I double click and it opens empty folder - no content shown. I reinstalled Samsung S7 drivers -...
  20. sargan

    Camera issues (maybe)

    I have found an issue with camera on my S7… maybe its settings, but could be a bug, and the issues may be related. SM-G930F running 6.0.1 Firstly … if I set it to save as RAW file (my preference) … I can do this OK, via camera>mode/Pro>settings However, if you exit camera … when you next go...
  21. sargan

    KIES no longer works, SmartSwitch ... errr ?

    When I try to use KIES 3 with my new S7 its tells me not supported and install SmartSwitch I did but it only seems to offer backup/restore/outlook sync Where is option to add video or music which is what I used Kies for ?
  22. sargan

    S7 and Wireless Charging

    Does the S7 have wireless charging as standard ? ...... or does this need a separate (thicker) wireless back. Asking as my car has wirless charging, be nice if it does have this on phone.
  23. sargan

    Help Facebook Widget dissappeared

    I have a Galaxy S6 ... FB does not come pre-loaded. GT-I9505 running 5.0.1 For no apparent reason during the day (i.e not been a reboot) my Facebook widget (4x3) disappeared. Assume FB updated itself ... seems to do this more than any other app. And no FB widgets show in widget list...
  24. sargan

    Help Apps not completing download

    Samsung GS4 GT1950 running 5.0.1 Phone came back form repair .... put in the basic details .... WiFi working, logged into Google account, went to Play store , and it shows downloading 'my apps' The issue is still showing in progress - for more than 24 Hrs. tried reboot ... still the same ...
  25. sargan

    Smart Switch vs KIES

    Connected my S5 into KIES today to my PC ... and got message that I should download Smart Switch. Does this replace KIES ? or is it just a tool for data import ?