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    Samsung Email app questions

    Hi. I use Samsung's Email app on my tablet (Galaxy Note 10.1 2014). My tablet is very full and I am trying to clear out some space. I have just spotted that I have items in my deleted email folder that date back around 3 years, so I want to clear these out. I had mistakenly assumed that the app...
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    Chrome support with Avast on Marshmallow

    Hi. I recently upgraded to Marshmallow on my S5. I then got a notification from my Avast Mobile Security app that I needed to allow Chrome support. In Avast I choose Settings, then Protection. This then gives me an option to switch on Chrome Support, which is turned off by default. When I try to...
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    Help Impossible to turn of Wifi since last firmware update

    Hi. I updated my phone a week ago to the latest Lollipop firmware G900FXXU1BOJ1. Since then I have been unable to turn off Wifi. If I try to turn it off the light on the button goes out for a few seconds, and then it turns itself on again. Even if I turn on airplane mode the Wifi insists on...
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    Lollipop - unable to delete from home screens

    Hi there. I downloaded Lollipop (5.1.1 / P600XXUDOJ3) OTA a couple of weeks or so ago, and finally managed to clear the 3 GB space the upgrade needed and did the deed last week. Really happy so far, except... I noticed that S Planner had disappeared from one of my home screens and accidentally...
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    Lollipop - unable to delete from home screens

    Hi there. I downloaded Lollipop (5.1.1 / P600XXUDOJ3) OTA a couple of weeks or so ago, and finally managed to clear the 3 GB space the upgrade needed and did the deed last week. Really happy so far, except... I noticed that S Planner had disappeared from one of my home screens and accidentally...
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    Problem with notifications

    Hi. I have been having problems with my notifications of late, and I have a suspicion that this all started since my last firmware update a few weeks ago. Primarily the problem is with text messages. Often I am getting no alert (tone or vibration) with the notification when the message arrives...
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    Number never dials first time

    When I try to dial a number my phone never dials first time. This happens regardless of whether I am dialling a stored number from my contacts or I am dialling a new number. I get a message that the call has been ended (even though it never started!) and I have to tap the dial button again. This...
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    Help System clock slow

    I own this tablet (which I love) and also a Galaxy S5 phone (which incidentally I also love). Over recent months I've noticed that the system clock (in the top right corner as opposed to any app) is lagging behind the clock on my phone by a little over a minute and getting gradually slower. I've...
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    Will we get Lollipop?

    I have just received an OTA Lollipop update for my phone (haven't installed it yet). So I was wondering whether there is any official news on whether my tablet (SM-P600) is going to get Lollipop too, and if so, whether there is any indication of when? Thanks.
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    Help Clearing data on media storage app?

    Hi all. I am another victim of the mediaserver battery drain. Never had it before until 4 days ago, and suddenly it is bleeding my battery dry and accounting for double the battery use (or more) compared to my screen. And that is on only light to moderate use. I don't use my phone for playing...
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    Help Twitter app not compatible with KitKat?

    I have just (finally!!) updated my tablet to KitKat. Everything was looking fine, until I tried to check Twitter. I got a message saying it was unable to loads tweets, so I investigated further. I checked my app list in Google Play, and it says the app is not compatible with the device. If you...
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    Help Phone losing all WiFi passwords

    I'd really appreciate some advice from you guys out there. Twice in the last month or so (have had my S5 since late April) my phone has lost all of its stored WiFi passwords. I have no idea what caused it, but it's a real pain in the backside going back to all my friends and asking them for...
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    Move the My Files app?

    It has always bugged me that the My Files app is tucked away inside the Samsung grouped folder in the app drawer. I can never remember whether it is in the Google or the Samsung folder. My Galaxy S3 and S5 phones have never done this to the app, so I simply don't understand why Samsung have done...
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    Storage space

    I am likely to upgrade from an S3 to an S5 in the coming weeks. I have just seen the phone in the stores for the first time, but these are of course all running in retail demo mode with loads of extra downloaded apps. Please can somebody advise how much available storage space the phone comes...
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    Help Public holidays missing from S Planner since 4.3 upgrade

    With Easter just round the corner I have just noticed that public holidays (which I have activated on Google Calendar) are no longer displaying on S Planner on my S3. It was never a problem before, but this will be the first public holiday since I upgraded to 4.3 last month. I also have a Galaxy...
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    Why all the moaning???

    I have been browsing through various web sites since the announcement yesterday evening, and I am stunned by the amount of whining and moaning about the GS5. Most of it is about the hardware, and to my mind I think it's time for a reality check: The display resolution. It's full HD 1080p on a...
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    Problem holding WiFi connection?

    My brother and I both have the Note 10.1 2014, and both of us are experiencing problems with it holding a WiFi connection. Most of the time this is happening at home, although I have noticed it at work a couple of times (but this may be due to the strength of the signal and where I am in the...
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    Gmail boot loop problem actually fixed?

    I have been following the issue of the Gmail boot loop problem since last autumn. For those unaware this was the fairly devastating (for some) issue that affected version 4.6. Google Groups It was months before version 4.7 was released and until that happened I simply refused to update my...
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    System volume is loud

    I really love my Note 2014, but one thing that irks me is that the system volume is LOUD! :( Even at low settings (I have mine only 2 detents up from silent on the slider) the system sounds are much louder than I would have expected. I realise that I could simply switch the slider to silent...
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    Latest MJ6 firmware update

    My device has just received the 2nd firmware update. I got the first update immediately after setting up the device for the first time. I currently have firmware MJ2. The latest download is 15.57 MB in size, and having looked on Sammobile.com I assume this to be firmware MJ6. It seems that this...
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    HD wallpaper?

    I am looking for good HD wallpaper to replace some of the rather garish offerings that come preloaded with the tablet. I normally use Zedge for my phone, but the app doesn't seem to offer wallpaper of sufficiently high resolution. When you load one of the files from Zedge it looks pretty awful...
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    Photos displayed in reverse order

    I have copied several folders of photos from my laptop to my tablet, and believe me this is worthwhile - they look fabulous on the Note's gorgeous screen. There is however one "but"...... all of the photos in each folder are listed in reverse order - from newest to oldest, instead of the other...
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    Import Chrome bookmarks from phone to tablet?

    I have just purchased a Samsung Galaxy Note 10.1 2014 Edition tablet. My intention is to use it in tandem with my Samsung Galaxy SIII phone. I have a number of bookmarks set up in Chrome on my phone, and I want to find out how to import these to my tablet so that both devices share the same...
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    Facebook app insists on syncing contacts

    This is a bit of an odd one. I am enjoying my brand new Samsung Galaxy Note 10.1 2014, but there is a niggling issue every time I turn the thing on. I have always kept my Facebook contacts separate from my main contacts on my Galaxy S3, just because I don't want my main contact list to be...
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    Help Facebook app insists on syncing contacts

    This is a bit of an odd one. I am enjoying my brand new GN 10.1 2014, but there is a niggling issue every time I turn the thing on. I have always kept my Facebook contacts separate from my main contacts on my SGS3, just because I don't want my main contact list to be cluttered with details of...