ok so my 13yr old is locked out of her phone
she did not write down the gmail account or password she set up when she got the phone so now it is asking for it and can not log in
so i tried a reset of the phone by holding the vol- and the power button i get the hboot then i go to fastboot and...
i just picked up a used hero for my daughter and the first week she has it and she locks the pattern password and now she doesnt remember the pattern ( yes I worry about her LOL) i searched and i really dont want to do a hard reset cause nothing is backed up
lost please help
thx
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