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  1. J

    Help Cannot find SD card?

    Just using a new phone and it was finding the SD card, but now it is saying it cannot. When I turn it on, it does the checking of the SD card for errors etc. However, for some reason, apps can see the card. The card works fine on my laptop. Tried another card, and that didn't work in the...
  2. J

    Help Best way to migrate from one phone to another?

    I'm about to replace my Moto G5 (Android 7) with a Moto G6 (Android 8). I know Motorola has a migration tool, but are there any other tools that can help me move other content across? I've backed up my apps that allow me to do so, but don't want to lose anything if possible. Also, I want to...
  3. J

    Samung S7 vs Moto G6?

    In my country - the UK - you can get a new S7 or a new Moto G6 for about the same price, £240. Which do you think is the better option? My main issue is a fast camera that takes the best pictures between these two options. I will be getting the G6 from Amazon which has 4GB of Ram and 64 GB...
  4. J

    Help Upgrading to bigger SD Card?

    My SD Card is full and I'd like to get a bigger one. But I don't want to lose what's on the current card. Has anyone actually been able to copy the contents of one SD card to another, then put the new card in the phone and have Android recognize it? I'm not using the Adaptable Storage...
  5. J

    Help Option to 'Open web pages in app' and turn off custom tabs?

    A while back Google made using custom tabs default for some apps, like the Google Search. This article explains how to turn it off: https://9to5google.com/2016/04/27/google-chrome-custom-tabs/ Users can go to Settings > Accounts & privacy to toggle off the new ‘Open web pages in app’ option if...
  6. J

    Help Enable SD Card Write Access?

    Hi all, I'm on Android 5 and a lot of apps warn me that they do not have write access to the SD card. This can include file manager apps, Dropsync, etc. They each provide a handy guide to enabling SD card write access. However, when I follow the instructions, my phone doesn't display SD card...
  7. J

    Help Can't Install or Update Apps?

    When I try to install or update an app via the Google Play Store, it never gets past the Installing... messages. It seems to download the data, but then stops at the Installing... message. There's no error message displayed as far as I can tell. I have 788 MB space on the phone and much...
  8. J

    Help Messenger: how can I see number message originated from?

    I've received a spam SMS. The sender is listed as a name, not a number. I would like to know the number the message was sent from, but only a name is being displayed. Is there any way to view the number using the default Android messenger app? Thanks.
  9. J

    Help Cannot record video "unknown error, video halted"

    In both Open Camera and the Vodafone camera apps, I can not record video. Open Camera says "unknown error, video halted" and the other app says "Attention Camcorder failed" I've got 1.81GB available on the phone (from 16GB). Any ideas? Thanks!
  10. J

    Help Help Sending an SMS with Messenger

    I want to send an SMS to the number 7726. When I type 7726 in the To field of Messenger, it displays a contact from my contacts that contains 7726 in their number. If I click on Send to 7726 instead of the contact, Messenger still adds that contact to the To field - and not 7726. How can I...
  11. J

    Help How to stop Google Voice Search firing off?

    Hi there, When I use my earphones with a pause/play button on the lead, Google Now or Google Voice keeps starting every few seconds. If I use normal earphones without playback controls, it's fine. Is there a way to delete/disable the Google voice-activated search? I've turned off the Voice...
  12. J

    Help Phone Display Resolution Help?

    Hi all, I've just got a new phone which has a higher resolution than my old one: OLD: 720 x 1280 pixels (~326 ppi) - 4.5" NEW: 1080 x 1920 pixels (~401 ppi pixel density) - 5.5" However, when holding the devices side-by-side, it appears that I'm not able to fit/display more information on the...
  13. J

    Help Migrate to new device - old device not listed?

    Hi all, I've got a new phone and am trying to migrate my 'stuff' over (hopefully apps and settings). After entering my Google account details, it only lists my old tablet as the devices I can migrate. My old phone is all signed into my Google account so it should be working? Both devices...
  14. J

    Help Does Flex work well?

    I'm thinking of getting a phone with 8GB storage. This isn't great as its not enough for anything much. However, if I use Flex with Android 6, I should be able to use the SD card as internal storage. How well does Flex work? Does it work with all apps? Are there any downsides to relying on...
  15. J

    Help Rooting Lenovo Tab 2 A7-10F

    Hi there, I'm trying to root my Lenovo Tab 2 A7-10F with Kingo Root but its not working. It gets to 100% then says root failed. Any ideas on how I can root this device so I can start moving more apps to the SD card? Thanks!
  16. J

    Help How to turn WiFi off?

    Hi, I'm using Android 5.0.2 on a Moto G so I think its pretty much stock. I can't seem to keep WiFi turned off. I turn it off from the Wi-Fi screen under Settings, but it keeps turning back on. Is there any way to keep this off as sometimes I only want to connect via the mobile data network...
  17. J

    Offline route tracker that syncs with Google Maps locations?

    Hi all, I'm looking for an off that will use GPS to track my route when I go for a walk/run. I want it to work without using my data, but also display my saved locations from Google Maps? If I could use it to get directions too that would be great, such as from my current location to a...
  18. J

    Help Is my Moto G battery life normal?

    Hi all, Can anyone tell me if the battery life on my (1st gen) Moto G is normal? After about 8 hours it had gone down to 10%. I was using the phone during this period for some of the time, for surfing the web and reading etc, but no movies or video, but not the whole time. Seems a bit quick...
  19. J

    Touch Screen Not Working: Can I Backup Phone?

    The touch screen on my Moto G has stopped working so I think I will try a factory reset to see if that helps. Can I do a backup of my phone first, despite not being able to use the touch screen? Thanks.
  20. J

    Chrome: Your connection is not private

    When I try to connect to my local WiFi hotspot, Chrome kindle informs be that I cannot proceed as my connection is not private. The service uses an html form to login and then connect tt the network. This appears to be being blocked because the https has expired. When I try to proceed...
  21. J

    Help Moto G Touchscreen Not Responding

    My 5 month old Moto G has a problem. It was working fine, sitting on my desk, then I picked it up and the touch screen won't respond. I tried turning it off (holding down the power button) and back on. I've started it in safe mode. Still not working. The LED is flashing and it...
  22. J

    Smallest Video Resolution for Encoding Video?

    I want to encode some video for my Moto G phone: 16M colors, Size 720 x 1280 pixels, 4.5 inches (~326 ppi pixel density) And keep the file size to a minimum without losing too much quality. Any suggestions as to what resolution I should go down to? Thanks
  23. J

    Decent Doc for Android (Moto G) phone?

    Are there any good quality speaker docs out there, or just a desktop doc, for a Android micro usb phone? I've got the Moto G but I guess most of them have a similar connector. All I see in the shops are the ones for iPhones and nothing for the Android phones. Any suggestions? Thanks
  24. J

    Prevent phone from charging when connected to PC?

    I use my phone as a wifi modem via USB as the wifi on my laptop died. Is there a way to stop the laptop charging the phone when connected via USB? I ask as I would like to do all I can to prolong the life of the laptop and I figure by turning off charging I could save some power? I'm...
  25. J

    Poweramp Podcast Sync?

    I bought the pro version of Poweramp but can't see how or if it can sync podcasts from iTunes? I am on a Windows PC but using iTunes to download the podcasts. What are my options for copying the files over and also marking them as read in iTunes and removing them from the phone once they...