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    Help with password

    Hoping someone can help. I've just pulled out my laptop after not using it for about a year, but suddenly I can't remember my password to get into it. I have one written down but it evidently is not the correct one. What can I do? It asks me to insert a memory stick (USB) with the password key...
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    Aaack, I just realised no headphones!

    I obviously don't listen with headphones very often. I bought my Galaxy S22 about the first of November, but today I wanted to listen with my usual headphones, but I couldn't find a headphone jack anywhere on the phone. After doing a bit of online looking, I discovered that I have to buy some...
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    US/UK phone query

    Hello, I live in England but as an ex-pat I have a bank account in the US. The bank has a policy of verifying users every time they log in, but they ONLY verify by telephone, and only a US number! No email. I've been round and round with their support but they refuse anything else, and I'm...
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    Help , please...desperate

    I am desperate. I had to turn on the biometrics (used a fingerprint) for my phone. Then I decided to turn it OFF. I tried going into settings but it kept asking for a password. I've tried everything I could think of but nothing worked so I did a new one, wrote it down, and the new one was...
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    Change # of rings

    How do I change the number of rings before the call goes to voicemail? I've tried asking Google and get several different answers, none of which works on my Galaxy S9: **61*901*11*30# **61*101**30# **61*121**30# **61*321**30# I always get this message: "Call forwarding. Connection problem or...
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    Help Battery Eaters? S9

    All of a sudden, something is depleting the battery on my Samsung Galaxy S9. I've installed two apps: Swiftkey and Your Phone Companion. Is there any way to tell which, if any, is the culprit without uninstalling them?
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    How do I get rid of a PIN?

    I have a Samsung S9 and for some reason it started requiring a PIN to wake it up every time the screen goes blank. I did set a PIN but then decided I don't like it. It never used to do this but I suspect it was a recent upgrade....maybe. At any rate, I find this new PIN thing irritating. I've...
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    How do you store passwords?

    I have too many passwords to remember. What about the password vaults? Are they safe? Easy to use? Which are the best? Thanks.
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    Buying a phone in the US/using it in UK?

    Can anyone tell me if a phone (Samsung Galaxy S9) I buy in the US will work here in the UK? I'm thinking of buying an unlocked phone in the US, then when I return to the UK, using my existing SIM (from Galaxy S6) or else getting a new sim-only contract with a UK company. I wouldn't want to spend...
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    How to stop PIN?

    My husband just got a Samsung J5 and set up a PIN to unlock the screen when it's asleep, etc. Now he wants to quit having to put in his PIN every time it goes to sleep but we cannot find a way to do this. We tried to go under Settings > Lock Screen and Security > Screen Lock Type, as the manual...
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    Odd email behaviour

    When I look at my email via Chrome web browser, I can see the messages but find two things frustrating: 1) I cannot select multiple messages for deletion. 2) When I delete a single email message, I cannot automatically return to the Inbox. Instead, I simply get a blank screen and have to log...
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    Adjust for incoming calls?

    I miss too many calls because I can't get too my phone quickly enough .... is there any way to adjust the number/length of rings for incoming calls? I can do it on my landline phone but can't find a setting for my Samsung Galaxy S6. Thanks for any advice.
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    Keypad app wanted

    I'm looking for an app that will let me enter question marks and exclamation marks without having to flip to another screen (Symbols). Any suggestions, please? I'm using a Samsung Galaxy S6.
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    Help Ringtone won't stay selected

    I have a ringtone (from Zedge) on my Samsung Galaxy S6 (Android version 6.0.1) that will not stay selected. If I turn the phone off, then on, it reverts to "Sparkling Melody", which came on the phone. I can't understand WHY.... the one I want is still available in the ringtone list. I have...
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    Calendar that syncs with Google calendar?

    I need a calendar on my phone (Samsung Galaxy S6, Android version 6.0.1) that will sync with my Google calendar. It used to do it but suddenly refuses.......! I have a Samsung Galaxy S Tab that syncs just fine, but has an older Android version, so I have to think it must be something with the...
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    Update question

    Can someone please tell me if Android 6 is available for my Galaxy Tab S 10.5? My phone (Samsung Galaxy S6) just updated and I thought that because they're both Samsung Galaxy XXX that they would both update at the same time. So are tablets so different? Just curious, more than salivating for...
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    Hangouts app question

    On my Samsung Galaxy S6, it shows the Hangouts app in my Application Manager, but there is no icon anywhere to actually OPEN it and use it! I thought I would uninstall it and reinstall it, but I can't uninstall it, either. It's evidently something Samsung installed..... I can only "Force Stop"...
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    Notifications question

    On my S4, I was able to get both ringing AND vibrating at the same time for incoming calls. On my new S6, however, it seems that it's either/or. I can find no way to select both. Am I missing something?
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    Tablet won't turn on

    My tablet (Samsung Galaxy Tab S 10.5 : SM-T800) won't turn on. Yesterday I noticed a significant lag time from typing to pressing any buttons to it actually doing anything. Then today it won't even turn on. When I plug in the charger there is no response either. I assume there is a one-year...
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    Looking for offline Note-type app

    Can anyone recommend a note-taking/making application that doesn't require going online? I just want to keep simple notes on my phone that I can access anytime. Thanks.
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    Help Mobile Data question

    Just returned from a holiday in Wales and NOT ONCE could I get Internet access on my Samsung Galaxy S4! I recently upgraded the Android OS to 5.0 so I'm wondering if that could have affected it. I have a pay monthly contract with Tesco mobile and I think they use the O2 network. I had both...
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    Help Task manager for Android?

    Is there an equivalent of the Windows 8.1 task manager for Android? I want to see what apps have or have not shut down properly, which processes are running, etc. If so, where is it? Or do I need an app? I have a Samsung Galaxy Tab S (tablet, of course) and a Samsung Galaxy S4 phone. Thanks.
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    Which app is causing this please??

    I keep getting a text message telling me this: "U are subscribed to Apple iPad Play 77win co/FreePlay for £4.50 per week until you send STOP to 88775." I know I did not subscribe to ANYTHING so where does this come from and how do they have the authority to charge it to my monthly phone tariff...
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    Yikes...help please...quick!

    I unlocked my old Galaxy S2, put a new SIM card (3 Network) in it, and charged it up. I also updated the software but don't think that's the problem as it started before the update. Anyway, now when I turn it on, it continually sends text-to-speech messages to my home phone number. I can't stop...
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    Travel to US and phones

    I'm soon to travel to the US. Currently I have a Galaxy S4 on Tesco pay monthly contract. I also have my old Galaxy S2, unlocked, on no plan right now. I had planned to buy a pay-as-you-go SIM for my S2 at TMobile once I arrive there, and use that while I'm there. That would give me a local...
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