I'm new so i'm not sure if this is the correct place to post this but hopefully a mod can move it if needed, sorry in advance. I have no idea what is going on with my phone, i have never tried to root my phone or anything yet i'm having this problem with my internal memory. I get errors when i try and factory restore and i have tried to install the factory settings from my laptop also. Almost forgot that everytime my battery dies or the phone is powered off it erases all my messages and when i did have memory my apps and my app store, also it would erase my contacts and unsync all my accounts. Any help would be appreciated i would like to fix this problem.