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General 1 2 and 3 on number key pad not working

Discussion in 'Android Devices' started by stevohd, Feb 5, 2014.

  1. stevohd

    stevohd Member
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    Hi all, i have a problem with my dial pad, numbers 1 2 and 3 won't work. I don't know how why or when they stopped but I have just replaced the LCD screen on it but the digitizer is original. I've done a factory reset but no different. Anyone suffered the same problem? Or know how to sort it? Also the touch screen where the numbers appear does work. Thanks for reading.
     

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  2. codesplice

    codesplice Elite Recognized Moderator
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    So the screen correctly registers touches in the same location as the 1,2,3 number keys, just not in the dialer itself?

    That's a good one! I'd suggest trying to reboot into Safe Mode (hold the Power button until the Power Menu appears, long-press the Power Off option) to try and make sure that one of your installed applications isn't causing some manner of conflict.
     
  3. stevohd

    stevohd Member
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    Thanks for your reply.

    Im actually wondering if it is the screen that's faulty as when I'm on the home screen and I pick up an app it won't let me drag it all the way to the bottom on the screen or to the top. Though single touch seems to work everywhere. Strange one. I've rebuilt a few of these and the faults are usually either works or not at all.
     

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