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General 11 GB used but u have nothing on tablet

Discussion in 'Android Devices' started by neuronium, Feb 13, 2014.

  1. neuronium

    neuronium Lurker
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    Hello people,
    For about couple of months i've been having memory issues on my tablet. I've formatted, hard formatted 3 times. I've used a many cache cleaning apps, including clean master. I've even used pro versions of them. Best of them have been able to clean 96 MB unnecessary data.
    Whatever i do, 11 GB of my internal memory is always seem full.
    I have 4.1.2 jelly bean. I have additional 32 GB external SD car, which i selected as main memory. I've been reading forums for a long time but nothing applied to me. Not even that #99000.... magic.
    The only thing i'm suspicious but can not get rid of is, automatic gmail and snote backups. They come back after each format. But i don't think these things can hold that much capacity.
    I don't have any video, photo etc...

    I greately appreciate any help...

    Sincerely
     

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  2. El Presidente

    El Presidente Beware The Milky Pirate!
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    https://play.google.com/store/apps/details?id=com.google.android.diskusage

    Install that, it will give you a graphical overview of what's using your tablets memory.

    Fwiw, I know there have been complaints levelled against other Samsung devices for the amount of free space available. It might be the case here that after formatting, and the ROM with the additional apps/features Samsung bundle, 11GB is used.
     
  3. neuronium

    neuronium Lurker
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    I've used the aplication, and when it came to the DCIM/.thumbnail , it foundmore then 1 trillion (yes correct! ) jpg files , it took 8 hours to come to 46 percent then i accidentaly cancelled the process.
    I'm about to believe there's a hardware problem. This is not normal.
    I just want to get rid of this 11 GB and use my tablet as it was.
     
  4. El Presidente

    El Presidente Beware The Milky Pirate!
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    Wow, what are they pictures of? Can you browse to that directory with a file manager/the gallery to see what they are?

    Rather than delete them all at once, can you do it in smaller batches?
     
  5. neuronium

    neuronium Lurker
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    I left it open overnight and get the results. 8 gig thumbnails.
    now i need advice to find an app to delete them all.
     
  6. sfbloodbrother

    sfbloodbrother Android Expert
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    Try just completely resetting the device if you can. Thats a lot of stuff to deal with. Was this tablet used or new when you got it?
     

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