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Support 13 viruses detected Galaxy Tab 4.

Discussion in 'Android Help' started by Bulletproof_Love, Jun 15, 2016.

  1. Bulletproof_Love

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    Constant pop ups. New tab on Google chrome opens all the time. Some times it's apazzazaza.com or some other unknown site. Usually these don't persist after exiting the app but occurs frequently regardless. 20160615_013351.jpg
     

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  2. girolez

    girolez Often Off Piste
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    May 29, 2011
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    Hi

    What is cellsecurity.mobi? Is it an app you have installed?

    Try this:
    Go tosettings, manage apps
    all
    chrome
    force stop
    clear cache
    clear data
     
    El Presidente and Mikestony like this.
  3. ciresiuol123

    ciresiuol123 Well-Known Member
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    First off, never take a picture of your phone's screen...lol... Screenshot by holding (Since you have a galaxy... Some phones use different key combinations) Home and Power for a second or two. Could you share a screenshot of all of your installed apps (might need more than one screenshot)? I or someone else might recognize a particular app as malware/virus. But really, try a different browser and see what happens. I've seen this happen on some friends phones. I'd say Dolphin Browser or Opera, but get whatever. Just not Cheetah Mobile's browser (or anything from that company... It's all full of malware)...


    First try clearing the cache as stated above... Could help... I personally wouldn't clear data (passwords and everything important is saved here) unless absolutely necessary...
     

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