with every one nit picking this phone and yes I do have to charge my phone two times a day, but that is because i love this phone and can not put it down. I am coming from a lg voyager and I can not believe how much that phone held me back. I was a little nervous at first losing my physical keyboard but having swype is absolutely awesome and possibly even smarter than me. As I sit here and type this out and have pandora streaming in the background and a conversation going on over hand cent. Earlier today i found the truest beauty of navigation, the ability to see a picture of the house which i am trying to locate. There is just so many little things that this phone does that has already made my life simpler, and all the while she never slows down, and i only see it getting better and better as the android market place fils up and surpasses the istore (ha ha, swype thought I wanted to say idiot instead of istore) with actual productive apps. While it does take a little to get use to, my mom (who is usually a step or two behind technology) is also finding her new incredible easy enough to use without having a list of questions for me daily. So i just wanted to say i love my incredible and thank you verizon for FINALLY releasing an incredible pipe.