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General 2.1 People Application Problem

Discussion in 'Android Devices' started by drtjumper2, May 18, 2010.

  1. drtjumper2

    drtjumper2 Lurker
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    Just received the 2.1 OTA update a couple nights ago. Ever since that time my People application force closes every time I try and view my contacts or select a contact to call from the list. When I select ANY contact within the application I receive the message "the application People (process com.android.people.htccontacts) has quit unexpectedly" and the application force closes. I have tried removing my facebook account from the "Accounts and Sync" menu as well as deleting my downloaded applications but nothing seems to work. I also turned the phone off, removed the battery, and restarted. Again, nothing. It is very annoying not being able to access any of my contact information!!!

    Has anyone else experienced a similar problem? I have searched multiple forums and support websites but have been unable to find a solution to this problem. Thank you!!!!
     

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  2. xx_bishop_xx

    xx_bishop_xx Android Expert
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    Seems like I've been suggesting this a lot today, but worth a shot it seems to be doing many people good. Just make sure to read the posts about backing up. It just could be that simple. Good luck.

    http://androidforums.com/htc-droid-eris/80233-factory-data-reset-option.html

    http://androidforums.com/htc-droid-eris/41385-how-backup-your-htc-eris.html
     
  3. drtjumper2

    drtjumper2 Lurker
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    Thanks. I was trying to avoid a total reset, but I guess I had no choice. Kind of a pain, but it worked!
     

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