1. Are you ready for the Galaxy S20? Here is everything we know so far!

2.1 update connection error

Discussion in 'Android Devices' started by Lozer_Kid, May 20, 2010.

  1. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    So, I've been trying to get the official 2.1 update on my phone, but everytime I do, I keep getting the 170 error, which is an error connection from my USB port. I know that the USB ports are fine because other flash drives work fine, plus my phone shows as connected on my PC. I already tried rebooting my PC and phone the RUU software still wont recognize my phone and just tells that there's an error connection. Any help on this?

    I already tried mounting my phone from the phone settings...
     


    #1 Lozer_Kid, May 20, 2010

    1. Sponsored

      Download the Forums for Android™ app!


      Download

       
  2. snow

    snow Newbie

    Did you maybe get an incomplete ruu file? The first couple downloads I tried gave me errors (I don't remember specifically what it was) when trying to run but finally got a good file and mirrored it here

    RapidShare: 1-CLICK Web hosting - Easy Filehosting


    maybe see if that help.
     
    #2 snow, May 20, 2010
  3. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    I think I got the full one because the file size is 118 MB, but I'll try this one and see if it works, thanks!
     
    #3 Lozer_Kid, May 20, 2010
  4. snow

    snow Newbie

    Yeah, mine said it was complete too but there was something amiss for sure. The mirrored copy was the third d/l for me and that finally worked. Let me know.
     
    #4 snow, May 20, 2010
  5. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    I downloaded the mirrored copy and it's still telling me that there's no connection when there is... :(
     
    #5 Lozer_Kid, May 20, 2010
  6. snow

    snow Newbie

    hmmm... sorry, that that would do the trick for you since I was stuck on the install until I got that version of the file. Sorry, I don't have any other thoughts right now.
     
    #6 snow, May 20, 2010
  7. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    I don't know what it is and I'm getting quite frustrated. I just tried a different windows computer and I still get the same problem! If there was no connection, then I'm sure my phone wouldn't even show up on either of my computers! Not even on my mac... I guess I wouldn't be able to transfer files from my phone to my computer and vice verse either... :(
     
    #7 Lozer_Kid, May 20, 2010
  8. rubah_dmb

    rubah_dmb Lurker

    you gotta connect your phone using Sync
     
    #8 rubah_dmb, May 20, 2010
  9. Xandria

    Xandria Well-Known Member

    Similar problem here.... my phone says it cannot sync :mad:
     
    #9 Xandria, May 20, 2010
  10. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    Thanks, that actually helped solving my problem! Now, my phone it's finally updated :D

    You need to instal the the HTC Sync software, otherwise it won't sync. The software should have come with the original 2GB Micro SD card, in the HTC Sync Folder. If you replaced that card with a new one, then you need to get the original SD card, or download it from here HTC Hero - Application Upgrade - HTC Sync 2.0.33, make sure you pick the US version. After you installed the software, make sure to reboot your computer, otherwise it still wont Sync. Once your computer has been rebooted, just go through the Set up wizard and ta dah!!! It should work after all that! =]
     
    #10 Lozer_Kid, May 20, 2010
  11. Xandria

    Xandria Well-Known Member

    I downloaded the Sync just a few hours ago. Still won't sync my phone. Which is weird... because I have never had a problem syncing before.
     
    #11 Xandria, May 20, 2010
  12. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    Well, I'm not sure then. I installed the Sync software that came in the original SD card, I didn't download the one from the HTC website! Maybe, you should try installing the one that came in the SD card. I'm sure the software are not the same.
     
    #12 Lozer_Kid, May 20, 2010
  13. snow

    snow Newbie

    Hey Kid sorry, I assumed you were doing that part or I would have been able to put it out straight away last night.
     
    #13 snow, May 20, 2010
  14. Lozer_Kid

    Lozer_Kid Android Enthusiast
    Thread Starter

    That's okay, at least we got it figured out and I really love the 2.1 update despite the bugs that it has!!! :D
     
    #14 Lozer_Kid, May 22, 2010
  15. Jin of the Gale

    Jin of the Gale Lurker

    Hey,

    I have a similar problem like u guys, but mines kinda worse i think.
    When i connect my Hero to the PC, Htc Sync finds it and its all good.
    BUT just as i run the RUU it turns off ! Then theres suddenly NO connection between Sync and my Hero o_O ... I got the ADB driver and windows sais it works, and it should since it connects with Sync.

    Can anyone help me plzz ?
     
    #15 Jin of the Gale, Jun 20, 2010
  16. TampaMike

    TampaMike Newbie

    Same problem here. I finally gave up.
    I'm taking the hero to Sprint and letting them do it.
     
    #16 TampaMike, Jun 20, 2010
  17. cyearns

    cyearns Newbie

    I ran into the same issue when trying to reflash from 2.1 to 2.1. I finally got it to work after booting the phone into safe mode and then running the RUU. To boot into safe mode, power on the phone then hold down the Menu button until the phone boots up. You will see safe mode on the lower left side of the screen.
     
    #17 cyearns, Jun 30, 2010
  18. cyearns

    cyearns Newbie

    Er, I am trying to reflash again, but the safe mode trick isn't working for me.

    RUU connects to the phone and so does sync, but once the phone reboots it never goes into the boot loader....

    Any ideas why?
     
    #18 cyearns, Jul 13, 2010
  19. Joehunni

    Joehunni Android Expert

    I had the same problem, use the 2.0.3.3 version of Htc Sync, thats what did it for me. Also, I had to change the connection type to Htc sync in the pull down notification window on the phone before it would recognize the phone, good luck.
     
    #19 Joehunni, Jul 13, 2010

HTC Hero Forum

The HTC Hero release date was July 2009. Features and Specs include a 3.2" inch screen, 5MP camera, 288GB RAM, MSM7200A processor, and 1350mAh battery.

Buy Buy
July 2009
Release Date
0
Reviews
Loading...
Similar Threads - update connection error
  1. Creepies

    Astrodrift Racing update 1.062 released

    Creepies, May 15, 2022 at 10:27 AM, in forum: Android Apps & Games
    Replies:
    0
    Views:
    430
    Creepies
    May 15, 2022 at 10:27 AM
  2. blackmonti

    problems after update samsung a71

    blackmonti, May 14, 2022 at 6:05 AM, in forum: Android Devices
    Replies:
    5
    Views:
    312
    ocnbrze
    May 18, 2022 at 2:15 PM
  3. Milo Williamson

    May update.

    Milo Williamson, May 3, 2022, in forum: Android Devices
    Replies:
    1
    Views:
    358
    Milo Williamson
    May 9, 2022
  4. markdoc

    May Update Available

    markdoc, May 3, 2022, in forum: Android Devices
    Replies:
    1
    Views:
    349
    codesplice
    May 3, 2022
  5. ironass

    [02/MAY/22] CVDD. MAY Security, Bugfix, Camera, updates

    ironass, May 2, 2022, in forum: Android Devices
    Replies:
    7
    Views:
    1,171
    ironass
    May 13, 2022 at 11:29 AM
  6. ironass

    [02/MAY/22] CVDD. MAY Security, Bugfix, Camera, updates

    ironass, May 2, 2022, in forum: Android Devices
    Replies:
    6
    Views:
    877
    ironass
    May 13, 2022 at 11:28 AM
  7. ironass

    [02/MAY/22] CVDD. MAY Security, Bugfix, Camera, updates

    ironass, May 2, 2022, in forum: Android Devices
    Replies:
    6
    Views:
    1,242
    ironass
    May 13, 2022 at 11:28 AM
  8. ChanceTheAuthor

    Android Update last night and Bluetooth connectivity has gone away?

    ChanceTheAuthor, Jun 8, 2021, in forum: Android Lounge
    Replies:
    2
    Views:
    825
    ChanceTheAuthor
    Jun 8, 2021
  9. Samsung

    Customize More and Connect Better with the Updated Good Lock App

    Samsung, Sep 29, 2020, in forum: Android News
    Replies:
    0
    Views:
    348
    Samsung
    Sep 29, 2020

Share This Page

Loading...