1. Download our Official Android App: Forums for Android!

Support 2.1 update - stuck at boot screen

Discussion in 'Android Devices' started by jamesmor1, Aug 26, 2010.

  1. jamesmor1

    jamesmor1 Lurker
    Thread Starter
    Rank:
    None
    Points:
    5
    Posts:
    5
    Joined:
    Aug 23, 2010

    Aug 23, 2010
    5
    0
    5
    Hi all,

    I plugged my galaxy in today and New PC studio informed me of an update.

    I went ahead and installed.

    Now it says 'upgrade in progress... do not disconnect phone from pc' on my pc

    this has hung at 0% for about 20 minutes...

    my phone is just at the boot screen and has also been stuck there for 20 minutes.

    What can I do? Does the udpate take that long?

    Thanks
     

    Advertisement

  2. Tiggybot

    Tiggybot Member
    Rank:
    None
    Points:
    36
    Posts:
    45
    Joined:
    Jan 31, 2010

    Jan 31, 2010
    45
    2
    36
    London UK
    Nope, that's not right. It took me three tires to get it right and also needed to do a restore. Make sure you have your firewall turned off before you start the upgrade. Many of us have found that helps. At the point you are at now, it's OK to unplug the USB cable. You'll have to restart the phone by taking out the battery, but it should come back on with the old version. Also restart NPS and make sure you get a fresh start. Then try again with firewall off. Hope it helps.... good luck!
     
  3. Beerkan

    Beerkan Android Enthusiast
    Rank:
    None
    Points:
    93
    Posts:
    720
    Joined:
    Apr 14, 2010

    Apr 14, 2010
    720
    166
    93
    Blighty
    If you brick your phone, checkout root guide to recover.
     

Share This Page

Loading...