My DX was stock 2.1, no root, and it still stuck on the Motorola logo during the OTA update. Battery pull and even a fresh battery did not help, which apparently had solved the others people had brought in to the store I stopped by, so I also have a new phone coming (however, I had to pay for overnight rather than second day delivery).EDIT: went to Verizon, the rep looked on his PC said there was at least a 100 similar problems and no fix. sending out a replacement, 2 day fedX...
At one point they asked if I had moved the phone during the update and I responded that I had moved it from one room to another. The Verizon rep said that they had encountered problems with previous Froyo updates for the Droid and Incredible when people moved the phones during the process. Apparently any glitch in the network or switch in the tower can cause this type of problem. So they suggested that I leave the phone sitting in one location and on a charger for any future updates.
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