Quick question for anyone that can possibly help me out here. I just purchased from 2 different on-line vendors, samsung galaxy notes, which arrived completely unlocked, unbranded and factory sealed, no broken seals at all. Upon opening one and setting it up, it right away indicated that there was a firmware update available, which I connected to KIES and boom, there was the download to 2.3.6, no problem at all. I then opened the second box containing my 2nd samsung note which was also sealed as the first one, got it started and there was no update notice at all. And where my shock came in was when I went to connect it to KIES, I received a notice that this device cannot be updated through KIES. I went to help and downloaded the drivers on KIES, re-connected my second device, and still received the same message. I then re-connected my first device and boom, KIES lit up like a xmas tree showing all the updated firmware info as well as all other required info. So why is it that this one samsung galaxy note can be updated to 2.3.6, yet the other one is refused. When I tried going the OTA route on the 2nd device, it says no updates available. Could it be that the 2 devices may have come from different areas of the country and my 2nd device has yet to receive it's update???? This was so strange to me, Please help. Thanks much.