Well, this morning I went out to my balcony to grab a smoke with my coffee...and leaned over to put my cup of coffee on the ground. As I leaned over, my phone (which was in my hoodie pocket) fell to the ground (no more than a 2 foot drop). I didn't give it any though, just picked up the phone and placed it on my patio chair. When i grabbed it again, I realized the horror. It looks like it hit just the right spot (bottom corner) to shatter it. Looks like i'm gonna head over to the V store today. *End Rant. UPDATE: So I got my replacement phone yesterday from Asurion ($100 deductible). The phone that I received was brand-spanking-new in the box, not a refurb like i was expecting. Also, to answer AeroEngi's question; yes i had it in that same case when it fell (it's the plastic one with the kick-stand). The case actually "protected" the exterior corner of the phone when it hit, ironically, it also transferred all of the impact to the glass...so yeah, no scratch on the outside bezel but a shattered screen .