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2nd lock screen issue

Discussion in 'Android Help' started by JPDB1138, Oct 18, 2017.

  1. JPDB1138

    JPDB1138 Newbie
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    I have seen several threads relating to this topic but unfortunately most seem to relate to the peel remote. Unfortunately this is not the issue for me because I have long ago disabled and removed the peel remote and have not any issues with it. I have included a picture below of the the screen that pops up. It is extremely annoying and I cannot seem to find how it got there or how to uninstall it and would really appreciate any help. Thank you!!

     

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  2. Brian706

    Brian706 I like turtles!
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    I'm a little confused about your issue. That just looks like your lock screen. What is out of the ordinary about it?

    Based off of your thread title, do you mean that you have two lockscreens? As in you unlock this one and then it takes you to the main device lockscreen rather than just Unlocking the device when swiping?
     
  3. JPDB1138

    JPDB1138 Newbie
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    That is correct I have a second lock screen that is what I took a picture of. I have an LG v20 which uses my fingerprint as my unlock, and after I unlock with my fingerprint that screenshot shows up which forces me to slide to unlock.
     
  4. Brian706

    Brian706 I like turtles!
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    Okay, this is clearly coming from an app you have installed that has it's own lockscreen.

    Just need to figure out which one. Any suspicions?

    Do you by chance have a custom launcher installed? If so, look in your launcher settings and disable the lockscreen if you'd prefer to use the stock lockscreen.
     
  5. JPDB1138

    JPDB1138 Newbie
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    I'm using Nova Launcher Pro. I've never had an issue like this before and not really sure where the lock screen setting is but going to try and look.
     
  6. Brian706

    Brian706 I like turtles!
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    It's possible it's not coming from Nova. A custom launcher was just my first thought. But it's most likely coming from one of your installed apps.

    To verify, you could boot your device into safe mode. This disables all user apps. So if the lockscreen is gone in safe mode, you know it's just down to finding out what app it is.

    If this is a new issue, it's probably from a newer app you've installed.
     
  7. JPDB1138

    JPDB1138 Newbie
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    The last app that I downloaded was an Under Armour Exercise app but I did delete that as well in fear that that was the app that caused an issue. Unfortunately that didn't fix anything. Kind of frustrating that this has happened as I recently reset my phone. I'm really trying to avoid resetting it again as it is time-consuming and a bit cumbersome.
     
  8. Brian706

    Brian706 I like turtles!
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    I don't blame you and I don't think it's necessary to factory reset most likely.

    Try the safemode thing and see if the lockscreen is still there.

    Also, you could install app detective:
    https://play.google.com/store/apps/details?id=com.zmarties.detective

    Let's you view all installed apps and order them in many different ways. Also has an option in the 3 dot menu to share, which copies a list of the apps to your clipboard.

    So you could set it to show user apps only and arrange by date installed. Then share and paste the list here. Someone might recognize the culprit or it might just help to get more eyes on your apps to see if we can figure it out.
     
  9. JPDB1138

    JPDB1138 Newbie
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    So I restarted didn't stay safe mode and the issue didn't appear. Unfortunately when I restarted even as I was trying to type this message the screen actually cut off my typing and went to the slide to open lockscreen. I downloaded the app you recommended I just don't see the user only option when trying to list the apps.
     
  10. JPDB1138

    JPDB1138 Newbie
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    These are my choices to narrow down the list
     

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  11. Brian706

    Brian706 I like turtles!
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    I had trouble understanding that last message. Are you saying that the issue was gone in safe mode?

    Oh and sorry about that. "Non-system" is the option I was referring to.

    And then in the other drop-down you can choose install date.

    And in the upper right you can choose share if you'd like to copy the list and paste here.
     
  12. JPDB1138

    JPDB1138 Newbie
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    Yes the issue went away in safe mode
     
  13. A bochur

    A bochur Android Enthusiast
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    Any flashlight apps that you might have on your phone, they tend to have annoying ads
     
  14. JPDB1138

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    App Detective [1.2 alpha 2] <com.zmarties.detective>
    Forums [2.1.3.0] <com.tapatalk.androidforumscom>
    CCleaner [v1.20.91] <com.piriform.ccleaner>
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    Layout [1.3.10] <com.instagram.layout>
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    Docs [1.7.392.04.46] <com.google.android.apps.docs.editors.docs>
    Sheets [1.7.392.04.46] <com.google.android.apps.docs.editors.sheets>
    Slides [1.7.392.07.46] <com.google.android.apps.docs.editors.slides>
    Maps [9.63.1] <com.google.android.apps.maps>
    Photos [3.7.171902479] <com.google.android.apps.photos>
    Android Pay [1.33.169702714] <com.google.android.apps.walletnfcrel>
    Calculator [7.3 (4079033)] <com.google.android.calculator>
    Gmail [7.9.10.169126262.release] <com.google.android.gm>
    Google Play services [11.5.18 (440-170253583)] <com.google.android.gms>
    Google [7.12.24.21.arm64] <com.google.android.googlequicksearchbox>
    Gboard [6.6.22.171938909-release-arm64-v8a] <com.google.android.inputmethod.latin>
    TalkBack [5.2.1] <com.google.android.marvin.talkback>
    Google Play Music [7.12.5218-1.V.4310085] <com.google.android.music>
    Hangouts [21.0.162426697] <com.google.android.talk>
    Google Text-to-speech Engine [3.11.12] <com.google.android.tts>
    Google Play Movies & TV [3.28.14] <com.google.android.videos>
    YouTube [12.39.60] <com.google.android.youtube>
    LG Health [5.31.60] <com.lge.lifetracker>
    Smart Limits [3.5.2.2] <com.locationlabs.cni.att>
    Lookout [10.18-3aeeb5b] <com.lookout>
    Uber [4.174.10002] <com.ubercab>
    AT&T FamilyMap [10.1.0] <com.wavemarket.waplauncher>
    YP [6.3.0] <com.yellowpages.android.ypmobile>
     
  15. Brian706

    Brian706 I like turtles!
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    Right off the bat, CC cleaner jumps out. Those types of apps are notorious for including hidden gems.
     
    Xavier Black and A bochur like this.
  16. JPDB1138

    JPDB1138 Newbie
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    I just downloaded that today though and I have historically use that and never had a problem with it.happy to remove it I just thought it might find an issue for me.
     
  17. Brian706

    Brian706 I like turtles!
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    Well, if you know it's not a problem you don't have to uninstall it. It's just that there's many posts around the forums with those types of apps being problems.

    I see something called sleep unlock. What is that?

    Edit: nevermind, j think it's just the pro key for sleep like Android.

    It's so hard to read these the way the forum breaks the formatting. Honestly, other than CC cleaner I'm not seeing anything yet that jumps out.

    You might start toward the top of the list and start installing one by one. Lock the screen between each uninstall and see if that's gone.

    When did your issue start? If you know, you can try starting by uninstalling apps that are just installed at the time it started.
     
    #17 Brian706, Oct 18, 2017
    Last edited: Oct 18, 2017
  18. JPDB1138

    JPDB1138 Newbie
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    It is a sleep tracking app that I use that I have had for several months now. I didn't even realize it was there or know what it even does
     
  19. Brian706

    Brian706 I like turtles!
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    Maybe you can post a couple of screenshots of the top several apps? Then we could see them grouped by date and it'd be easier to look at too. If you want. Or you can just start where you think is the best place on the list and get to uninstalling 1 by 1
     
  20. JPDB1138

    JPDB1138 Newbie
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    Here is the first
     

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  21. JPDB1138

    JPDB1138 Newbie
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    Sorry about that
     

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  22. JPDB1138

    JPDB1138 Newbie
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    And some more
     

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  23. JPDB1138

    JPDB1138 Newbie
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    And some more
     

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  24. JPDB1138

    JPDB1138 Newbie
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    This truly was the last app I downloaded, but have already deleted
     

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  25. Brian706

    Brian706 I like turtles!
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    Movies anywhere?

    Do you know approximately when this lockscreen showed up? The dates might help narrow it down.
     
  26. Brian706

    Brian706 I like turtles!
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    And one more thing. I was curious about CCleaner so I just looked it up on the play store. Not only does it run on startup, it has permission to display on top of other apps.

    This really might be your problem app.

    Regardless, even if it isn't, I really suggest getting rid of that app. The permissions it needs are pretty sketchy in my opinion. And really, you don't need these types of apps on Android and it most likely causes you to get worse battery life and not better.
    Screenshot_20171018-211543.png Screenshot_20171018-211548.png
     
    lunatic59 and Rob like this.

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