Help 3.5 jack problem or headphones?

[bayhota]

For the last few days the audio has been playing up .when im using the Samsung headphones. i would be listening to something with winamp but when the headphones lead moves the sound cuts off or you are back at the start again.

I take it this is a headphone problem? If there any decent headphones that perform the same functions the iphone headphone do? I've tried the iphone headphones but the volume control doesn't work.

 

[kaotickelly]

I have the same problem, and I suspect it's the socket rather than the earphone. I've tried other earphones and the same thing happen.

 

[bayhota]

i phoned o2 and they are sending me out a replacement.

 

[bonerp]

I've had the same problem - might pop into CPW and see what they say.

 

[stbutt]

I have the same problem unfortunetly. Debating if it is worth visiting carphone warehouse or not. Don't want to end up with a phone with bigger problems.

 

[bonerp]

I have the same problem unfortunetly. Debating if it is worth visiting carphone warehouse or not. Don't want to end up with a phone with bigger problems.

thats my thinking - maybe leave it a month or so until an improved fix is sourced. Might be without a phone for a few days but hopefully will be a better fix..

 

[Beards]

Phone ~ SGS 2 Stock ROM, no root or alterations:

I have noticed the sound coming from the earphones is quite poor.

I was listening (make that trying to) to some music last night and even with the volume set at max the audio volume was very poor, no loudness whatsoever.

I checked the settings and tried a few apps to see if I could increase the effective loudness but all with little success.

I then loaded the Video player and again was quite surprised to find the volume again was very low when set at max.

Has anyone else noticed any drop in audio volume recently?

 

[vengance007]

I have the same problem unfortunetly. Debating if it is worth visiting carphone warehouse or not. Don't want to end up with a phone with bigger problems.

the more i read these forums on the GS2 the more i debate about getting it. if u think about it... its the SG1 all over again with problem after problem. no phone is perfect but damn! i had htc legend and HD. no major probs like the SG2 is reporting... i might just get the sensation as this rate but the 1GB of internal memory is a joke!

 

[xmjox]

the more i read these forums on the GS2 the more i debate about getting it. its the SG1 all over again with problem after problem. no phone is perfect but damn! i had htc legend and HD. no major probs like the SG2 is reporting!

Personally, I have not experienced many of the 'major problems' that other people have on here. OK, so I have only had my phone for just over a week and I am new to Android and still getting used to the phone and OS, but it just shows that these issues are not affecting everyone.

Also, no-one is reporting these as 'major' problems and most people are more than happy with their purchase. The problems are usually fixable, either with a software update or an app or something else similar, and some problems are just personal preferences, rather than actual problems.

I have never had a HTC phone so obviously can't compare, but I would definitely say to give this phone a go, despite what you may perceive to be 'major problems', as the only issues I have encountered do not affect my enjoyment of the phone's usage

As for the headphones/jack issue, I have only listened to the radio a couple of times but the sound quality has been fine for me. I am using the Samsung headphones that come with the phone and the stock FM radio app.

 

[xmancool]

Purchased my SGS2 last night (my first ever android phone)

and it has the same audio jack issues :/

Wat a heartbreaker paying a month's worth of income for this. I love the screen and all the features but I have to jiggle the headphone jack a bit in the 3.5mm port before i can hear proper music.

Seems to me like , if you insert it all the way in, i hear nothing, if i insert it like 95-98%, then i hear proper sound but then again, moving sometimes cause the audio to break up, i tried differetn headphones :/ slightly disappointed in samsung.

I don't really hear music normally on phone but it'll greatly affect my resale value for this phone whenever i need to upgrade and again also the psychological factor that now I think the phone has issues for which i paid $600 D:

Again, not sure if it's worth the trip to the warranty shop where they'll keep it for 3-10 days. hmmm


anyone else having same outta the box hardware issues with their SGS2?

 

[Slug]

Mate, if the phone is only a day old and it has an obvious hardware fault then return it to the retailer and politely demand one that works!

 

[rumbataz]

Have you guys plugged your headphones in all the way into the 3.5mm jack? I tried the headphone jack for the first time last night but I did not use the stock Samsung headphones supplied with the SGS 2. I used my own Sennhesier in-ear buds and they didn't work properly initially. I then checked that they were plugged in securely and they weren't (but it did seem like they were!). I had to push the 3.5mm plug on the headphones down quite hard into the socket - a lot harder than I was comfortable with.

The sound is exquisite - miles better than my iPod Classic!

There are also settings in the Music Player (and Poweramp, I believe) to detect headphones inserted or not and then take an action so your intermittent connections might be invoking those settings.

 

[ajay.acharyakv]

I have had this SGS2 for the last about 3 months: I am glad to say I have never faced any problems: the battery can be better, and I await the official Android update in India: but then: It is a great phone to have...

 

[ajmount88]

For people having problems with earphones not being recognised or the handset not registering that they have been removed, I recommend trying something that worked for a similar problem on my old Samsung Jet.


First turn off your phone and remove the battery (not sure I did this but it's better to be safe than sorry). Then get a cotton bud (Q-tip) and spray a small amount of WD40 (you should be able to get some easily enough at a hardware shop or supermarket) on the end. Insert this in the headphone socket and rotate it a few times. Insert some headphones a few times, reinsert battery and turn on. The WD40 should remove any grime that is preventing the contacts from working properly, and lubricate them (I think they're sprung), so they now register when the headphones are removed.

The first time this happened to me on my old phone I had to wait 2 weeks for it to be sent back to Samsung for repair. This took less than a minute and solved the problem (at least until I replaced the Jet with the GS2).

 

[JeffB-az]

I just noticed a similar problem with my 3 week old Samsung Galaxy Player 5.0. If I listen to music through the built-in speakers, the sound is smooth (although not high quality). If I plug in any headphones (Samsung's and others) or external speakers, the sound will break up at random intervals. I can jiggle the plug and it makes no difference. I've also used the same headphones and speakers on my Mac, and they work flawlessly. So, I'm thinking that it's either a software problem or a problem in the jack. Any ideas?

I've become so dependent on this device for keeping life in order (in just three weeks), it's going to be hard to send it off and be without .

Later...

Must be software. Just played a long video with music. Worked just fine in MoboPlayer and the Samsung video player. The music problem occurs in both the Samsung music player and in ProPlayer. So, what can I do to address this problem? Any ideas?

Thanks

 

[xmancool]

Have you guys plugged your headphones in all the way into the 3.5mm jack? I tried the headphone jack for the first time last night but I did not use the stock Samsung headphones supplied with the SGS 2. I used my own Sennhesier in-ear buds and they didn't work properly initially. I then checked that they were plugged in securely and they weren't (but it did seem like they were!). I had to push the 3.5mm plug on the headphones down quite hard into the socket - a lot harder than I was comfortable with.

The sound is exquisite - miles better than my iPod Classic!

There are also settings in the Music Player (and Poweramp, I believe) to detect headphones inserted or not and then take an action so your intermittent connections might be invoking those settings.

OMFG!! YOU ARE MY HERO.

MY sgs2 3.5mm audio input issues is fixed now!!!
"o ballay ballay!"

SO yeah, you are right. it did seem my audio input was plugged in fully but it wasn't D: - it just seemed so. You have to plugin the 3.5mm audio jack very hard in the sgs2 to make it 100% connected. now i get full audio, no jiggling / wiggling needed.

Thanks man. I was feeling so down the last few days thinkign i paid $600 for a phone that came in with faulty audio port. (it's a pain to get warranty replaacment in Pakistan. so i didn't want to give away the phone for 1-2 weeks anyway).

Now it's perfeclty fine and god i'm lvoing android. now i ask myself why did i stay on symbian for 2+ years (o well i couldn't afford it before anyway)

thanks.

Google keywords: sgs2 samsung galaxy s2 audio 3.5mm input port problem. (to help newbies like me)

 

[rumbataz]

^ Glad it helped you mate.

 

[pharm4life]

Guys if you are panicing about the 3.5 jack problem it's a misunderstanding! You didnt plug it in hard enough give it a little push i was freaking about to return my phone until i heard this.

 

[adarsh000]

Thanks man.. u saved me .. I thought of replacing the phone again