A couple of us have another thread going on about Alltel issues - the deal is that when you're on an Alltel plan, you're not actually on the wider Verizon network. Your phone gets a PRL that has it pick former Alltel towers first, then Verizon ones second. The opposite appears to be true if you're on a Verizon plan. The two networks are not integrated yet and seem to be operating separately from eachother. What's going on in your case is that the Alltel towers have better 3G reception than the Verizon ones do.

 

I could not have said it better myself. I am pretty sure that the service in my area is a lot better on a alltel prl.
I do notice that I have 3g places I did not before. But in my home area alltel is the domat one.

 

I was a long time alltel customer and recently switched over to Verizon with the purchase of my Droid Eris. After a week or so I noticed that I don't have any 3g service. It looks like its searching for 3g service but then switches to 1x.

No one at Verizon customer service has been able to resolve this issue and now they're putting in a work order that they say could take up to 10 days to resolve. This after spending a number of hours in a verizon store discussing with employees there.....and an additional 2-3 hours discussing with technical support. This is not acceptable to me.

Apparently they are in agreement that since I have an old alltel phone number that it's not picking up the correct prl number on my phone.....tried to update numerous times with no success.

I love the phone but if I'm paying for 3g service - then I should get it. Is this something that will get worked out?

 

They are in the process of combining the towers to work together. I'm not sure what it involves, but it is being done market by market. I read somewhere that it won't be completed until some time in 2011.

 

that's not good news.....there's the possibility of trying a new verizon phone number but they say there's no guarantee and that if it doesn't work then there's no going back to the old number......

i really don't want to have to do this b/c i've had this number ever since my first cell phone with alltel 15 years ago......that's 15 years worth of people knowing my number.....doctors, registrations, etc.