I want to preface all of the following by stating I love the Eris. The only reason I didn't buy an Incredible at full price was because of the nice form factor. I love the hardware buttons for end and send. ______ I"m now on my 4th phone. 1st had a trackball issue, had it replaced at the store the following day. The 2nd had a bad GPS chip (that's what they explained it as). It said I was in Florida, Alaska, and California when I was actually in Dallas. The 3rd had dialer lag issues. (I'm guessing this is common as my roommates has it as well). When placing a call, dialed or from a contact, it will sometimes take 2-5 minutes to actually load the calling app and place the call. I just received my 4th phone Tuesday, activated it yesterday, and today at work it decides to do the same lagging when making a call. I was standing out front of an office trying to get the location of my work order from a coworker. It took about 3.5 minutes to finally attempt to make the call. My new Eris barely has any applications installed as well. (Google Voice and Timeriffic is pretty much it) It happens way to frequently to be a signal issue. It happens at different times and in different places (I work for a school district across 4 cities so I travel between them a lot) I have to make a lot of important phone calls, sometimes time sensitive, and if it takes this much time to place one call then I can't do my job. Anyone have any advice, I'm now wanting to try a different phone. I would love another Eris, but I doubt it will work the way it should. Anyone know the policies about these types of cases?