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Support 5.0.1 has some bugs - for me anyway!

Discussion in 'Android Devices' started by tempsc, Jan 30, 2015.

  1. tempsc

    tempsc Newbie
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    In the UK.

    Updated to 5.0.1 through HTC software update notification. Some thnngs I like - others NOT so much. Biggest issue for me is the non-workig home button! Causes havoc with browsing or on emails. Phone gives 'feedback' when I press it and also the home icon 'illuminates' but that's it. Deffo doesn't work as it should or did before the update.

    Any suggestions out there?

    Tks
     

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  2. buddy1983

    buddy1983 Well-Known Member
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    I've noticed the battery life is worse and Facebook keeps freezing every time I try to share a post.
     
  3. WonderFull

    WonderFull Newbie
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    For me the worst thing happened after the update is the battery life. It is become very bad. in 6-7 hours it reached less than 30%. I know some will suggest to do a hard reset after update but it is a pain. there should be some other way to resolve this problem. Also now the face login is gone? It was available before under security.
     
  4. EarlyMon

    EarlyMon The PearlyMon
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    The old caches for the operating system usually get tangled up on bigger updates.

    Rooters know to clean those out by hand when changing roms (equivalent of what you all just did) because they can. If you're not rooted, you can't get to all of it. Impossible with any app.

    I've written all of the major manufacturers about this and have been ignored - literally a few extra instructions at the end of the installer you received would fix the problem and preserve your data and settings, and I even provided instructions.

    If you're not rooted, then your option is to backup everything you can (I recommend Helium Backup), factory data reset (it's the only way to clean up the tangles) and then restore the backup.

    You can't back up everything but you can get close. And you have the HTC backup going for you as well.

    A lot of people tell me that it's a pain. I can dig it. I resisted it when I first heard of it four and a half years ago (I started with Cupcake lol but didn't get wise to the problem and solution until Froyo).

    You can lose your phone, etc etc, so a good backup strategy just makes sense anyway.

    You can try this, that and the next thing - snake oil apps are there to take your money - but there's no other solution to get to the stuck bits that are often the problem unless you you are rooted.

    People often switch brands over this sort of problem to teach the current manufacturer a lesson and to end the suffering.

    None of the makers learn the lesson, it will hit you again on the next big update so the problem isn't going to go away and switching phones is a bigger pain than what I suggest.

    Not everyone gets tangled so deeply. Some of you will find the one thing tangled up that you can get to and I salute you in advance. If you're one of those people, congratulate yourself on figuring it out but don't fool yourself that I'm wrong with this advice. Eventually everyone gets a turn at the problem.

    If you try this and still have problems that others don't, chances are that the update didn't install properly and then it's time for a trip to your service provider. And 99% of the time to my understanding, they're going to start troubleshooting with a factory data reset.

    Sorry - I'm just the messenger. :)

    I wish us all the best luck with the update - I have an M8 myself, rooted, my wife's M8 isn't.

    Hope this helps, feel free to disagree, don't let the title mean anything, that's not how we roll here.
     
    mruno and today like this.
  5. WonderFull

    WonderFull Newbie
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    I agree with you EarlyMon. :). Unfortunately I've to do the factory reset I know.
    But one question Helium Backup backs up the app data or only the apps?
     
  6. EarlyMon

    EarlyMon The PearlyMon
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    App data (with occasional exceptions) but you need usb debugging turned on and you need to follow driver instructions for your pc.

    https://github.com/koush/support-wiki/wiki/Helium-Wiki

    To turn on usb debugging - settings, About phone, Software, more, tap Build number 5 times until given access. Back out to settings, Developer options, turn on usb debugging. Will not harm your phone or warranty.
     
  7. WonderFull

    WonderFull Newbie
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    I did a hard reset and after that now it seems since yesterday the battery life is back to normal.
     
    EarlyMon likes this.
  8. Rose4uKy

    Rose4uKy Android Expert
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    So you guys getting the update are any of you with Sprint? I read the 13th than I read the 6th. I keep checking my phone nothing yet. I hope I don't have to do a hard reset and don't have many bugs.
     

HTC One M8

The HTC One M8 is the Taiwanese company's flagship phone for the first half of 2014. It built on its predecessor with an upgraded 5-inch 1080p display, Snapdragon 801 processor, 2GB of RAM, 32GB of internal storage, and an UltraPixel rear Duo Camera.
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