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6t audio problem

Discussion in 'Android Devices' started by banepacentral, Jan 30, 2019.

  1. banepacentral

    banepacentral Lurker
    Thread Starter

    Hello guys . I have encountered a slight problem on my OP6T
    the problem is I dont hear any media volume when I am in call. For eg. If my friend calls me when I am playing any game ..after I receive the call I can hear everything from the call but I dont hear any media volume from the game ..I also tried playing smthn on youtube but the same problem occurs. the video plays but there's no sound .. 
    
    But If I'm the one making the calls then I can hear both the phone audio and call audio...
    
    But the fact I get calls during gaming and dont hear game sound makes me mad...please help me fix this problem
     


  2. ironass

    ironass Extreme Android User

    Hello and welcome to Android Forums banepacentral :D

    Sorry to learn you are having problems. Can I ask which model of OnePlus 6T you have, Global or T-Mobile, and which firmware you are currently running?
     
  3. banepacentral

    banepacentral Lurker
    Thread Starter

    My phone is ONEPLUS A6013
    I have the golbal version
    I am currently running Oxygen OS 9.0.11

    PLEASE HELP ME 😭
     
  4. ironass

    ironass Extreme Android User

    It would seem that you are not alone. A few others have reported a similar issue on other forums, possibly due to a bad update, and the solution seems to be a re-flash of the firmware. You can download the OxygenOS 9.0.11 stock firmware from the official OnePlus site and use Local upgrade to install it. This is exactly the same as when you upgraded to 9.0.11 and should not affect your data. For the download and full instructions on how to install it, see...

    https://www.oneplus.com/uk/support/softwareupgrade/details?code=9
     
  5. banepacentral

    banepacentral Lurker
    Thread Starter

    Installed the firmware but didnt work
     

OnePlus 6T Forum

The OnePlus 6T release date was November 2018. Features and Specs include a 6.41" inch screen, 20MP camera, 6/8GB RAM, Snapdragon 845 processor, and 3700mAh battery.

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