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Support A couple of issues.

Discussion in 'Android Devices' started by o0Slickman0o, Dec 3, 2011.

  1. o0Slickman0o

    o0Slickman0o New Member
    Thread Starter

    Dec 3, 2011
    First of all, sorry if this might be in the the wrong section, i just registered :)
    My device: Droid X updated to 2.3 gingerbread
    Not rooted
    Using Launcher Pro

    Now I am having a couple of problems with it lately, mainly with the phone locking up quite frequently. Locking up to a point where i have to pull the battery. It kinda happens at random, so I don't think it is a certain app that causes the lock up.

    Another issue I am having is when i try to update or download certain apps (not many), I get an error saying "could not install on USB storage or SD card" Now I am assuming that it is a problem with my SD card but i just want to confirm before buying a new one.

    Lastly, I have a small hardware problem. My menu button (physical button) is not working properly, It doesn't really work at all really, well unless i sit there and tap it for about 10 minutes, where it might decide to work. Now this is a replacement Droid X i got when i lost my original one, and the menu button started acting up almost from the start (wasn't as bad so i didn't bother doing anything) Is there anything i can do to fix it? Should I call up my warranty services. If they ask me to send it in, how long will it take? (i have a full warranty on it)

    thank you :)


  2. Welcome to Android Forums, o0Slickman0o. Your thread about X issues has been moved for you to the Motorola Droid X Support and Troubleshooting sub-forum, where other users of that device can read and offer help. :)
  3. quickaudi

    quickaudi Well-Known Member

    Jul 15, 2010
    If it is a refurb, take it back.
  4. Doit2it

    Doit2it Well-Known Member

    Oct 23, 2009
    FedEx... yea, those guys
    Nashville, TN
    Look at your running apps (Settings / Applications / Running services)
    Look for recently installed apps that are running in the background. You'll have to troubleshoot these apps (stopping or uninstalling them one at a time) to see if they are causing the lockup issue. Takes a few days since you only do one at a time and WAIT to see if you have a lockup.

    First: Try clearing the market app data:
    Settings / Applications / Manage applications / All (tab) / Market / Clear data
    Then reboot and try the Market again

    Second: If the above doesn't work, read this thread:

    I agree with the above comment. If it's a hardware issue the only thing you can do is get a new phone. If you have the extended warranty, Verizon should switch out with no fee. No extended warranty, I'm not sure how long the refurb warranty period is.

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