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General A few questions (firmware update)

Discussion in 'Android Devices' started by weeeeitsme, Jan 7, 2012.

  1. weeeeitsme

    weeeeitsme Lurker
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    Jan 7, 2012
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    Hey, so basically ive finally been able tyo connect my phone to the laptop to use kies to upate my phone.

    Just wandering will i lose everything, contacts, texts, apps, etc etc?
    I have moved allt he files pictures, videos to my SD card
    is there a way to back up my texts contacts and apps?

    Thanks for the help :)
     

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  2. toshiba

    toshiba Newbie
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    Aug 23, 2011
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    Hi, yes you will lose your txts etc when you update phone as you should do a master reset on your phone once you have updated it, this stops any conflicts with the odd stray file that was left on your phone after the upgrade,,,,,, there is a option in Kies to copy all your contact and txts but not you apps as far as I know, to your pc before you do a upgrade...... just make sure when you do the upgrade you factory restore your phone, it saves a lot of hassel in the long run with conflicting files etc.
     

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