This phone is an Alcatel Fierce 4 model 5056N. On Metro PCS service. The phone works just fine except for the fact. 1 the phone changed (on it's own) the ring tone that I downloaded and set as the phone's default ring tone "orion.ogg", and deleted the "orion" ring tone. And I downloaded an alarm clock ring tone that is a very obnoxious ring tone (guaranteed to wake me up from the deepest sleep). Anyways the phone deleted the "orion.ogg ring tone and installed "fresh.ogg" as the default phone ring tone. And delete the ring tone that I had set for the alarm clock and stuck something else in. 2. The ring tone for an incoming txt doesn't sound period. And the icon on the home page to touch to get into texting page has a little red circle in the upper left hand corner of the txt icon even when the text window is empty. 3. the touch screen is getting funky. Sometimes the screen is overly sensitive to the touch and other times I have to bang my finger on the screen to get it to respond. OOO 1 more thing. I live in a cell phone hole. It doesn't matter which service I have. I have 1 maybe 2 bars in my room. Outside I get 3 to 4 bars. I have DSL internet with a wi-fi router. I heard that I can connect my cell phone to the router and make and receive calls on my cell phone that way. Is it possible? Or can I put some kind of cell phone booster in that has a mag mount antenna that I can put on the out side part of my window air conditioner?