Can anyone help me? My Galaxy Note was in my bag, unbeknown to me something kept knocking it - the phone thought I was attempting to unlock using the pattern feature I set up. My phone is now totally locked up, and needs my google account details to unlock. I have no idea what this is . It asked me to open a gmail account when initially set up, I didn't even want a gmail account but I had to open one to proceed. Thought 'i'm not going to use it' so I didn't record the info. Am very frustrated!! Have gone round and round in circles online to try to find Google or gmail info, all the network provider have said is that it will have to be sent away and have everything reinstalled - this seems a bit harsh. Please help me!