Stuff like web browsing and playing games kills the battery in like 4-5 hours unfortunately.

 

Yup its under Google's Warrenty for 1 year. Just give them a call and explain the issue and they'll get you out a replacement within about 10 days. They do put a hold on your card though until they receive the defective unit back...

 

Getting the phone anywhere other than from Google voids the warranty. Read the booklet. You have to be the original owner with proof of purchase

 

The best approach is to contact support yourself, this is a public forum, everything in public forums needs to be verified. Just contact support yourself. What would be helpful would be a copy of the original owners bill of sale, especially to prove it's not a stolen unit and to prove the original date of sale which has to directly deal with warranty determination. That said, once you give them the numbers on the phone, Customer Service should be able to 'see' the date of original purchase.

Something you can do yourself ahead of time, shut down all running apps and apps especially that may be running in the back ground, constantly sending/receiving data. Recharge your unit, only use it for phone, minor web, no streaming! no app downloads, observe battery for 2 days.

From what I've read, with common usage, phone, text and web browsing, the phone should make it thru the day and evening. If your playing music, video, Facebook, Twitter auto checking every 30 minutes, etc.., then no, not many phones will last the day.

Good Luck! (PS: My wife and I married in PR in 2009 and she is NewRican, her mother and father were born/raised in PR!)

 

That does not sound right to me at all...

I'm pretty sure there's a 1 year Manufactors Warrenty. Regardless of who the original owner is.

 

I got my replacement today the original one was overheating a lot around the top of the phone; unfortunately, this one has the exact same problem. The big difference is the screen color settings, the replacement is definitely calibrated to have warmer colors, all of the colors look more saturated.

 

How do whites look, white or more yellow?

 

The original phone's whites looked more white or possibly even slightly blue compared to the replacement which looks a bit yellow.

I like the color temperature a little bit more with the replacement.

However, I'm sure willing to bet that a lot of these phones get warm or hot near the top of the phone. Also, I'm pretty confident that if you turn your phone to landscape while reading something with a white background you will notice around the warm part at the top of the screen there is a slight bluish color or darker color where the phone gets warm.

I was hoping this was unique to my original phone, but apparently not. I think the odds of this exact same issue on 2 random phones is very small, so I'm sure this is widespread.

 

I just received a replacement from Google and the new one is wayyyyyyyyy warmer as far as color temp goes. I'm contemplating dealing with my originals crappy and warm battery and bright white screen or the new ones very warm tones.

 

I don't even notice the warmer color anymore

 

After using it for the last 24hrs or so I'd have to agree, my eyes have just gotten used to it! Only way I'd really be able to tell is if I have an iPhone 5 or something similar right next to it. Other then that I think it'll be fine as my daily driver.

 

Crap just realized the replacement has two gouges in the shiny metal around the edge.

 

Lol I was actually going to put that in my last post that I think it's a refurb. Isn't there a way to check that in an info menu?

 

Did it come sealed in the Nexus Box?

 

Yes, but the screen protector was dirty this tine , the original one everything was spotless. It could just be a coincidence.