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Tips about www.repairsuniverse.com

Discussion in 'Android Devices' started by fortcollins, Sep 30, 2010.

  1. fortcollins

    fortcollins Member
    Thread Starter
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    Feb 17, 2009
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    Removed for privacy concern.
     

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    douginski, freshbasil, Pbaff and 3 others like this.
  2. CriticalCritic

    CriticalCritic Well-Known Member
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    Cary, NC
    Thank you for the heads up! I just hope that your post comes up when people google that website for their reputation :eek:
     
  3. fortcollins

    fortcollins Member
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    im blogging about it too. once i have that polished up ill post up links. i want the company to try and defend itself. i hate them.
     
  4. uniquenameEVO

    uniquenameEVO Well-Known Member
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    I hope this helps someone! Looks like they used a butter knife to get it apart. That bezel is butchered.

    Don't let them give you any lines about the difficulty of the work, I have had mine apart twice without a scratch.
     
  5. Crodley

    Crodley Well-Known Member
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    Yikes! Thanks for the warning, this company will never get my money nor the money of anybody that asks my opinion.
     
  6. beano52

    beano52 Well-Known Member
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    St. Louis Metro
    So sorry for your issues. Best Wishes
     
  7. sEA

    sEA Active Member
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    Sorry, I had to lol at this post. It's almost like you're giving your condolences over the loss of a relative.
     
  8. aaz110

    aaz110 Well-Known Member
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    If you haven't already, you should try filing a complaint with the Better Business Bureau. My girlfriend was fighting with AT&T for almost three weeks over a huge phone bill (several hundred dollars) that was their error... they wouldn't budge. I wrote a really detailed complaint with the Better Business Bureau...within two days someone from "The Office of the President" of AT&T called my girlfriend and resolved the issue in her favor, admitting to the mistake that AT&T initially made (and then the mistakes that five different CSRs made in the three weeks of fighting with them over the bill).

    Results may vary of course...but it never hurts to try. Good luck.
     
  9. jamesdean

    jamesdean Well-Known Member
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    Looks like they are based in Europe. Good luck.
     
  10. fortcollins

    fortcollins Member
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    I ended up getting a full refund finally. BBB is a great idea!
     
  11. IAmSixNine

    IAmSixNine Well-Known Member
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    Jun 2, 2010
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    Service Manager for a wireless recycler.
    Dallas, TX
    Thanks for the info. I work for a wireless recycler and I repair and refurbish all sorts of PDA's and Smart Phones. I wont touch a device with out proper training.
    Places like that really tick me off because they will undercut a company like mine only to have shotty work done or use sub standard parts and that makes the repair industry look bad as a whole.

    I am thankfull you took the time to document the bad work and also let others know who the company is that did the bad work so they will soon hopefully go out of business or be shut down.
     
  12. shandroid

    shandroid Well-Known Member
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    wow that's horrible........when it comes to labor, cheaper is not always better. Thanks for sharing.
     
  13. jetcitydevices

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    Small Business Owner
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    I agree with everyone on this thread that it's ridiculous that a company would charge you for the repair and then send you back something that looks like this.

    I've seen this before on repaired Evo screens (the big "blob" under the screen after the repair). For those that want to do their own repair, you should be aware of this issue. The problem is that when you take the screen off, it usually removes the adhesive on the sides of the screen. If you don't replace that, the screen sits too close to the LCD, touches it, and creates that ugly spot. In addition, you'll end up getting a lot of dust under the screen.

    In short, make sure to replace the adhesive on the left and right side if you want to prevent this from happening. If you're hiring someone to do it, make sure they replace the side adhesive.
     
    CriticalCritic likes this.
  14. douginski

    douginski New Member
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    Beware of RepairsUniverse.com. Read carefully the details of the product your buying like the
    Zune 80GB hard drive I purchased. “Replace it with our brand new used replacement”

    http://www.repairsuniverse.com/zune80gbharddriveharddisk.html


    What’s a NEW USED? And it doesn’t work.
     
  15. IAmSixNine

    IAmSixNine Well-Known Member
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    Service Manager for a wireless recycler.
    Dallas, TX
    OH yeah, brand new used. Thats a tough one.
    It could be them covering their butts on a new device that was opend and maybe had been tested. Then technicaly its used but still kind of new. ahhahah
    Or its a used device they just got in so to them its new inventory. :)

    Where i work at we are very careful to word stuff correctly. We only call something new if it still has the factory seal on the box, or for those devices with out seals on the boxes, the phone must still be sealed in a bag.
    Even if a phone was opened to turn it on to verify it worked that now goes into the used category for us.

    I know a lot of companies that deal with used stuff get greedy and they try to slap new on anything they can to get more money.
    That might be their way of saying its a new device but they just cant say new, so new used.
    Thats just my guess though.
     
  16. geewhiz

    geewhiz Well-Known Member
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    Dec 10, 2010
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    bayou country
    Wow. So i wasn't the only one who has had a shitty experience with those people. I got shafted for $100 from them. Its a shame I'm too laid back.
     
  17. maluminse

    maluminse Well-Known Member
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    The op deleted his post. Can someone summarize what happened please?
     
  18. Steven58

    Steven58 Reformed PH
    3,933

    Feb 19, 2010
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    No summary needed. Thread locked RU is a reputable and needed android service. Break your screen or phone? No insurance? You're out of luck... unless, that is.. unless you use RU as a resource. They're respected and I thank them for being there.

    :)
     
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