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Accessing photos DCIM how?

Discussion in 'Android Devices' started by t87699, Jun 8, 2017.

  1. t87699

    t87699 Newbie
    Thread Starter

    Can anyone help accessing files.

    I connect this new phone via USB, but cannot access the camera. Also called Alcatel Idol.

    There's nothing in the DCIM folder except a Facebook folder. I've searched the phone for Camera or photos, nothing. Checked permission - nothing.

    Never had a problem with Android before, I know the photos are in there but can't find them when connected to my Win10 PC to transfer them


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  2. Leon Marco

    Leon Marco Well-Known Member

    Are you using a third-party app for clicking photos? You could also try searching for .jpg or .png files on your phone when connected to the your computer.

    And remember you don't have to search for the files in Dcim folder, instead search for it in the whole device itself.
    #2 Leon Marco, Jun 8, 2017
    Last edited: Jun 8, 2017
  3. t87699

    t87699 Newbie
    Thread Starter

    Hi, I've been doing this but no luck

    Tried backing them up but can't do that either - any suggestions appreciated

  4. Dannydet

    Dannydet Extreme Android User

    Install Google photos on the phone,it should back them up automatically. Then go to photos.google.com on your PC and download them.
  5. t87699

    t87699 Newbie
    Thread Starter

    Ahhh , that's a great idea.. thanks

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