1. Download our Official Android App: Forums for Android!

Support Accidental Speaker / Mute press while on call

Discussion in 'Android Devices' started by ajoh99, Dec 1, 2009.

  1. kiddk1

    kiddk1 Android Enthusiast
    Rank:
    None
    Points:
    58
    Posts:
    363
    Joined:
    Dec 17, 2009

    Dec 17, 2009
    363
    15
    58
    Education
    MI
    thanks but is this any different than the moments built in sensor?
     

    Advertisement

  2. angelluis73

    angelluis73 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    5
    Joined:
    Dec 6, 2009

    Dec 6, 2009
    5
    0
    5
    It makes it more sensitive and with a delay so that every time you move the phone away from your ear it does not turn on.
     
  3. sh517

    sh517 Guest
    Rank:
    None
    Posts:
    0
    Joined:

    Yep...I've done this a few times too. Very annoying! I try to be aware that whenever i move my phone away from my ear/face it will light up. So I keep it fairly close to my ear and away from my face at all times lol. I guess a quick solution would be to get a bluetooth as someone has suggested.
     
  4. Thefoodman52

    Thefoodman52 Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,312
    Joined:
    Dec 1, 2009

    Dec 1, 2009
    2,312
    329
    163
    Resource Consumer
    San Diego
    Holy crap dude! Take a bath!! *gags at the thought of a mud-man running around town*
     
  5. zippy

    zippy Well-Known Member
    Rank:
    None
    Points:
    38
    Posts:
    148
    Joined:
    Nov 17, 2009

    Nov 17, 2009
    148
    18
    38
    The accidental mute and speaker phone issues are resolved I believe with the CL14 update. I have noticed (can't confirm) that the new in call screen moves those buttons lower on the screen and makes them smaller, lessoning the risk.
     
  6. 9Nails

    9Nails Member
    Rank:
    None
    Points:
    16
    Posts:
    84
    Joined:
    Dec 3, 2009

    Dec 3, 2009
    84
    2
    16
    Does it? My wife would love that. Every next sentance from her mouth is "Hello? Did I mute this thing again? Hello?"
     
  7. 9Nails

    9Nails Member
    Rank:
    None
    Points:
    16
    Posts:
    84
    Joined:
    Dec 3, 2009

    Dec 3, 2009
    84
    2
    16
    Funny stuff right there! A little bit of phone engineer humor / easter egg to keep 'em guessing.
     
  8. sboggus

    sboggus Member
    Rank:
    None
    Points:
    16
    Posts:
    55
    Joined:
    Nov 4, 2009

    Nov 4, 2009
    55
    5
    16
    I have had this problem since day 1 and continue to have it after the update.By far my biggest complaint about the phone, but I am holding out for a fix at some point. I try very hard to be careful but find my screen doing all kinds of things. Lovely when I am talking to a client...
     
  9. sh517

    sh517 Guest
    Rank:
    None
    Posts:
    0
    Joined:

    Someone suggested pressing the "Back" button when you receive a phone call. This locks the phone so you can't press anything accidentally. Same goes for when you make a phone call, it returns to the home screen. Just a temporary fix, but it eliminates the risk of putting the phone on mute or speaker unintentionally
     
  10. sboggus

    sboggus Member
    Rank:
    None
    Points:
    16
    Posts:
    55
    Joined:
    Nov 4, 2009

    Nov 4, 2009
    55
    5
    16
    I called to Sprint to see if they had a suggested work around since I figured this is a known problem. Big shock, Sprint says it 'hasn't been reported' so there is no known issue. If you believe there are issues with the proximity sensor, CALL SPRINT and report it. Until they get some magical number of report from users of the problem, it is not considered a problem. I don't know if they can do anything software wise to fix this, but I would like to think that they at least recognize it as a known issue. I have seen this on forums over and over and personally experience on a daily basis, so I know I am not alone...
     
  11. icep25

    icep25 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Feb 8, 2010

    Feb 8, 2010
    4
    0
    5
    I think there was a learning curve for me on how the face proximity worked, but I noticed now that when I am on a call and I get a text message that screen lights up and button mashing ensues-- mute, speaker, the works. My friend claims his screen does not light up when he gets a text while on a call.
     
  12. sh517

    sh517 Guest
    Rank:
    None
    Posts:
    0
    Joined:

    Do you have the update? Your friend may have the "earlier" version of the phone, without the update. When I get a text when I'm on a call, my phone doesn't light up and I don't have the update. However, the screen will turn on briefly if i get a text and the phone is sleeping, but I'm using Handcent.
     
  13. icep25

    icep25 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Feb 8, 2010

    Feb 8, 2010
    4
    0
    5
    Now that you bring it up, he didn't buy the phone until after the update. I have not gotten the update yet. I switched to handcent but haven't really tested it since then. When it happens, it is highly annoying, but i hardly use my moment for voice, so I haven't pursued the issue.
     
  14. pastafarian

    pastafarian Pâtes avec votre foie
    Rank:
    None
    Points:
    623
    Posts:
    5,619
    Joined:
    Nov 4, 2009

    Nov 4, 2009
    5,619
    4,623
    623
    Sales
    The Sea of Tranquility
    The proximity sensor app does fix the issue BUT it only works with the phone set to auto back light, which is just as annoying as the mute problem. I've become so used to the problem now that as soon as I hear the caller say "hello?", I correct the problem without them even knowing what happened. I hope that the person writing the proximity app is able to remove the auto back light limitation, because I have no confidence in Samsung ever fixing this or any other issue beyond releasing a vanilla 2.1 update.
     
  15. Johnny Cakes

    Johnny Cakes Android Enthusiast
    Rank:
    None
    Points:
    53
    Posts:
    348
    Joined:
    Oct 13, 2009

    Oct 13, 2009
    348
    69
    53
    After update, still happens for me. Left ear. I should not have to constantly think about the proximity of the phone to my head, but I do for fear of muting or hitting speaker.
     
  16. Thefoodman52

    Thefoodman52 Android Expert
    Rank:
    None
    Points:
    163
    Posts:
    2,312
    Joined:
    Dec 1, 2009

    Dec 1, 2009
    2,312
    329
    163
    Resource Consumer
    San Diego
    I don't worry about it any more. I have noticed a HIGH responsiveness of the phone recognizing when something is against the sensor. My phone will shut off usually (only happened once in like 2 weeks now) about an inch from my ear. Even then, it's an almost instant screen shut off. It's still slow responding from being removed from my ear, but that's fine with me.

    Maybe I just have a decent sensor. No idea really... oh yea! I've been going 2 days consistently now without a charge (no car charging to school or anything) with Wi-Fi and GPS turned on. When I charge it the second day it's usually reporting '20%' to me. I kind of half believe it, though it may be right. No idea why....

    Usage:
    5-7 calls a day
    Constant texts (~20-50)
    Streaming music in 4 out of 6 classes
    Web browsing whilst jammin'
    Occasional games

    Other notes:
    Screen brightness to auto, timeout=1min.
    Never really kill stuff with task killer unless my phone starts to get REALLY boggy (usually when around 15-10mb of mem. left free). I just let it run and do it's own thing.
    Memory free on average.... couldn't really tell you, because well.... I never check! I think it's around 35-40mb.
     
  17. icep25

    icep25 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    4
    Joined:
    Feb 8, 2010

    Feb 8, 2010
    4
    0
    5
    I will probably give the proximity app a try. It can't hurt I guess.

    I was on the phone for an hour last night and I had the phone all over the side of my head. I know this because the volume level kept changing and I kept readjusting the phone to hear better. The screen never came on. Not once. So I am sure now that it is somehow related to the text notification waking the screen up. But I even turned notifications off and still had the screen wake up, so I am still at a loss.

    edit:4 spell
     
  18. skeletor1

    skeletor1 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Feb 26, 2010

    Feb 26, 2010
    2
    0
    5
    this is super annoying and a huge problem for me. I can't have the speakerphone suddenly activate and start broadcasting my calls when I am on sensitive calls .... I wish when people review phones, they would check all of these issues as I did not know about this when I bought the phone. :mad:
     
  19. caspertodd

    caspertodd Well-Known Member
    Rank:
    None
    Points:
    36
    Posts:
    109
    Joined:
    Nov 16, 2009

    Nov 16, 2009
    109
    6
    36
    Network Engineer
    Murfreesboro, TN
    For anyone having this issue, you may want to read up on rooting your phone. Click on the All Things Root section at the top. I replaced the dialer and removed the Speakerphone and Mute buttons all together. I can get to those options still by pressing menu.
     
  20. bubi73

    bubi73 Lurker
    Rank:
    None
    Points:
    5
    Posts:
    2
    Joined:
    Jan 24, 2010

    Jan 24, 2010
    2
    0
    5
    Fantastic! Care to share screenshots or directions on how you did that? TIA.

    Edit: Found the below link. Anybody tried this yet and can confirm it works?

    http://androidforums.com/samsung-moment/46485-remove-mute-speaker-buttons-moment.html
     
  21. True Blue

    True Blue Newbie
    Rank:
    None
    Points:
    16
    Posts:
    24
    Joined:
    Apr 14, 2010

    Apr 14, 2010
    24
    2
    16
    Maybe I'm stupid, but are you all saying the only way to fix this problem is to basically wipe out my phone and start again? Because that's what it seems rooting is? I really didn't buy a phone so I'd have to program the whole thing. Also, I'm confused, because it is said above that when you remove the mute and speaker buttons you can access them from menu, but I don't see how. As it stands now if I hit menu from a call nothing helpful comes up. Also, when it leaves the call screen in a middle of a call I can't access ANYTHING helpful anymore, be it mute, speaker, whatever. I'm frustrated.:thinking:
     
  22. duratime

    duratime Android Enthusiast
    Rank:
     #280
    Points:
    43
    Posts:
    454
    Joined:
    Mar 2, 2010

    Mar 2, 2010
    454
    44
    43
    Cali
    With the 2.1 update you have to slide a icon across the screen to either mute or turn speaker phone on. It pretty much solves that problem.
     
  23. SoulTerror

    SoulTerror Android Enthusiast
    Rank:
    None
    Points:
    88
    Posts:
    724
    Joined:
    Feb 18, 2010

    Feb 18, 2010
    724
    48
    88
    Male
    Help Desk Manager
    North Carolina
    Yeah, 2.1 FTW on that matter. I got use to holding the phone at an angle from my face so I wouldn't touch it. My wife never caught on. She still has 1.5 on her phone as well LOL.
     
  24. dmm

    dmm Newbie
    Rank:
    None
    Points:
    16
    Posts:
    24
    Joined:
    Oct 30, 2009

    Oct 30, 2009
    24
    1
    16
    Are you sure about this? I'm running 2.1 on my Motorola Droid and to mute a call or turn speakerphone on just requires a simple button push. I don't have any issues with the proximity sensor on my droid but my gf just bought the moment and is having this issue. It would be great if 2.1 on the moment had the slide feature that you mention, but I don't see why it would be any different than 2.1 on my droid.
     
  25. chibucks

    chibucks Android Enthusiast
    Rank:
    None
    Points:
    43
    Posts:
    412
    Joined:
    Nov 3, 2009

    Nov 3, 2009
    412
    48
    43
    hehe, because the leaked version is out and people are using it. :) jump on sdx-developers to get some screenshots. :)

    as for 1.5, you can remove the mute and speaker buttons as well with a rooted phone. basically, what was done was XML edits to the buttons to make the 0 x 0
     

Samsung Moment

The Samsung Moment was one of the first Android Phones with a slideout keyboard.

Share This Page

Loading...