My phone accidently fell, as i was trying to get the plastic case off Verizon Wireless sold me, I normally get the gel cases, but they insisted that this would be better. Well it flipped outta my hand trying to get it off, anyway. Ever since then..my phone lags/freezes for a few moments. Is it possible, they'd switch it out? Or do something about it. Frankly, I'd prefer them switch it out. I got the phone on Tuesday.