1. Download our Official Android App: Forums for Android!

Support Ace fails to detect PC connection

Discussion in 'Android Devices' started by rcheung28, Mar 31, 2011.

  1. rcheung28

    rcheung28 Well-Known Member
    Thread Starter
    Rank:
    None
    Points:
    16
    Posts:
    79
    Joined:
    Mar 31, 2011

    Mar 31, 2011
    79
    8
    16
    I got my Galaxy Ace from HK today and I tried to connect it to the PC for files/contacts transfer. When I plug both sides in, the phone charges, but my Win 7 64bit doesn't detect the phone. I've searched online, and people say some kind of USB authentication is supposed to pop up on the phone, but I've waited for over 30 mins, and tried reconnecting it a few times, nothing had worked. Any help would be appreciated!
     

    Advertisement

  2. sodaks

    sodaks Newbie
    Rank:
    None
    Points:
    16
    Posts:
    14
    Joined:
    Mar 20, 2011

    Mar 20, 2011
    14
    1
    16
    you have to download the 'Kies' from Samsung's offical site for installing the usb driver, after that, your PC can recognise your phone in computer .
     
  3. sbnaul

    sbnaul Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    161
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    161
    28
    43
    India
    When u connect the phone to PC just slide down our notification bar and enable use copy facility there... then go t my computer and use it... it comes an external drive
    ....
     
  4. lakshesh

    lakshesh Newbie
    Rank:
    None
    Points:
    15
    Posts:
    10
    Joined:
    Apr 13, 2011

    Apr 13, 2011
    10
    0
    15
    me 2 had the same problem so i just given my mobile to the nearest samsumg service center after one day they said that my mobile motherboard have problem thats why its not working so they taken my mobile for more than 2 weeks

    still waiting for my mobile to come
     
  5. sbnaul

    sbnaul Well-Known Member
    Rank:
    None
    Points:
    43
    Posts:
    161
    Joined:
    Mar 27, 2011

    Mar 27, 2011
    161
    28
    43
    India
    oh lol... u shudnt ve given to them... u just had to do the abv mentioned stuff... if still it didnt wrk then u had to give to them... as if the ppl at samsung service centre fail in detecting the prob then they claim that the motherboard has failed... i ve experience with my older phones... :-(
    this is what happens here in mumbai... donno what happens in ur region...
     

Share This Page

Loading...