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Support Ace not upgrading to gingerbread via kies

Discussion in 'Android Devices' started by zafar khan, Sep 9, 2011.

  1. zafar khan

    zafar khan Lurker
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    hey guyz, i hv galaxy ace with anroid 2.2 ( froyo ) . today i connected it with kies it showed firmware upgrade to gingerbread .
    when i tried to update it failed 2 do..upgrade got stuck at preparing upgrade components :(

    plz help me how shud i update it to gingerbread ?
     

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  2. zafar khan

    zafar khan Lurker
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    plz sum1 help me :(
     
  3. Dark^Knight

    Dark^Knight Newbie
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    Hey,

    I was trying to upgrade S5830, but couldnt via Kies.

    Well it gets stuck as soon as it starts... the error i get is "Upgrade Stoped Working"

    I did a bit of research online and went through many forums, there is alot of help to do it via other means FLASH, ROOT or through ODIN... Not sure to try any yet....
     
  4. sriniketha

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    I am also having the same problem. please can anybody help...?
     
  5. Dark^Knight

    Dark^Knight Newbie
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    I am planning on flashing the phone now... let you know whats happening...
     
  6. jjhen

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    hi all!

    can someone please update this thread? i have a new ace with froyo and i'm planning to upgrade it to gingerbread..was running through the instructions using kies and everything looked pretty simple. however just to make sure, i went to check for reviews and i came through this thread. i am now having second thoughts whether i should go on upgrading through kies. i have odin with me, too.

    i emailed samsung philippines for support and was told it would be safe to upgrade and i can do it through kies or i can go to a service center for them to help me.

    what happened to your phones after upgrading through kies? were you able to get it back to work?

    thanks!
     
  7. nirmit14

    nirmit14 Lurker
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    Hello, I had the same problem while updating through kies.. I tried for few times but failed.
    So I tried Odin. and it worked perfectly.. it takes 10 mins total. to upgrade through Odin. you should try it. its good..
     
  8. Tam3

    Tam3 Newbie
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    designer .....logo...pic..work for cyberdesign tec
    India
    Here is a solution may help
    try New Samsung PC suite ....it has firmware upgrade option


    if this doesn't help try the latest version of kies
     
  9. praky

    praky Well-Known Member
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    Here is a complete walkthrough with your problem mentioned.
     

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