I got this Samsung Ace just last saturday and I have already problems with this phone.
So, the story goes; I was loading an app on my Ace S5830i and my phone got stuck and got shut off. When trying to restart my phone, it got stuck in a boot loop: The screen shows the Samsung screen, the animation and the Samsung logo. My phone repeats this continuously. When turning off my phone with the on/off button, the screen turns black, but then starts again with that boot loop without touching the on/off button. I have to get my battery out of my phone till it really "turns off".
I searched the web and all the options to get my phone back to normal are one huge fail.
Getting my phone in Recovery Mode(home + power + volume or just home + power button) doesn't work as it should. I do get the menu;
- Reboot system now
- Apply update from sdcard
- Wipe data/factory reset
- Wipe cache partition
But no matter what I select, my phone does nothing! "Reboot system now" restarts my phone, but again, boot loop.
Getting my phone in Download Mode(power + volume) doesn't work either. It says "Downloading.. Do not turn off target!!" now for about two hours and my phone still doesn't do anything. Or I have to do something when it says downloading, only I can't find what I have to do.
I'm in despair and don't know what to do. This is all very frustrating because I just got my phone. Does anybodye know what I can do.
(Oh, and if you speak in technical terms, please tell me what you're talking about, I don't really know much about technique.)
So, the story goes; I was loading an app on my Ace S5830i and my phone got stuck and got shut off. When trying to restart my phone, it got stuck in a boot loop: The screen shows the Samsung screen, the animation and the Samsung logo. My phone repeats this continuously. When turning off my phone with the on/off button, the screen turns black, but then starts again with that boot loop without touching the on/off button. I have to get my battery out of my phone till it really "turns off".
I searched the web and all the options to get my phone back to normal are one huge fail.
Getting my phone in Recovery Mode(home + power + volume or just home + power button) doesn't work as it should. I do get the menu;
- Reboot system now
- Apply update from sdcard
- Wipe data/factory reset
- Wipe cache partition
But no matter what I select, my phone does nothing! "Reboot system now" restarts my phone, but again, boot loop.
Getting my phone in Download Mode(power + volume) doesn't work either. It says "Downloading.. Do not turn off target!!" now for about two hours and my phone still doesn't do anything. Or I have to do something when it says downloading, only I can't find what I have to do.
I'm in despair and don't know what to do. This is all very frustrating because I just got my phone. Does anybodye know what I can do.
(Oh, and if you speak in technical terms, please tell me what you're talking about, I don't really know much about technique.)