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ActiveSync Issue - no incoming email sync, everything else fine...

Discussion in 'Android Apps & Games' started by ttp_john, Feb 16, 2011.

  1. ttp_john

    ttp_john Lurker
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    Feb 16, 2011
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    IT Consultant
    Having a strange problem with ActiveSync / CorporateSync on DroidPro

    Phone will....
    - Sync Exchange Calendar via ActiveSync
    - Sync Exchange Contacts via ActiveSync
    - Sync Exchange Folder names, including Inbox folder names (folders created under Inbox)
    - We can send mail from phone under Exchange account
    - WILL NOT RECEIVE ANY EMAIL MESSAGES (push or pull)

    Backend Environment --
    - Server is SBS2003 running ActiveSync, all the latest patches and updates
    - Server passed all Exchange Connectivity Tests (used testexchangeconnectivity.com)
    - Firewall has port 443 open to server
    - Users can log in to Webmail no problem
    - No certificate issues (have secure certificate for mail.**domain**.com)

    Any thoughts would be appreciated...Thank you.

    John
     

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