I've had my phone for around 5 months at the most. I've had no problems with it until in the past month it would restart itself randomly. Yesterday though, it was working absolutely fine. Then all of a sudden it restarted itself. I was thinking it was just what it did sometimes, and not anything serious. I unlocked my phone and it said "Media scanner running.. Checking your card" etc, and then all of a sudden the screen would get pixelated and restart.. and from then on it will constantly do it. Once I tried clicking on something, and it froze on that. I've taken my battery out, I've reset it using the button on the back. I'm not sure what to do, but I'll have to take it into my carrier. Anyone know what this is about?

 

I don't have that many apps on my phone. And I don't exactly know how to do a factory reset. If it involves having to have my phone on it won't work because it restarts regardless. And basically my problem is that whenever I turn my phone on.. I unlock it, let the media scanner run.. and after that is finished the screen turns black and it restarts my phone. And if I don't take my battery out, it will keep doing it.

 

I don't have that many apps on my phone. And I don't exactly know how to do a factory reset. If it involves having to have my phone on it won't work because it restarts regardless. And basically my problem is that whenever I turn my phone on.. I unlock it, let the media scanner run.. and after that is finished the screen turns black and it restarts my phone. And if I don't take my battery out, it will keep doing it.

 

I'm not really into phones, I don't really know what that means.
--Just looked it up, no my phone is not rooted. Its the same as when I got it from my provider.

 

I did that. Then it restarted itself again

 

Yeah I tried that. I took the phone to my service provider and it turns out it's a problem with Samsung and my specific model of phone. They said around the 13th of every month it would restart itself constantly for 3-4 days, until Samsung fixed it. So they gave me a new cell. But thanks for your help!