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Ads pop up, virus/malware??

Discussion in 'Android Devices' started by visualforce, Jan 1, 2020.

  1. visualforce

    visualforce Lurker
    Thread Starter

    I'm using galaxy s6 for more than 3 years now and have no issue while it. But from last couple of months I'm facing same issue and that is ads pop up itself regardless what I'm doing on my phone. For example watching videos on YouTube, making phone call, texting or WhatsApp etc it appears on the top of the what I'm doing. I factory reset 3 times I think but after few same issue appears. I uninstall most of the apps now I'm using what's app, keep, messenger, Ali express, Dropbox, outlook and default apps. Samsung Internet browser is default browser with ad block. These are the pictures of the ads, theses are examples every time top is different but appearance is same.
    Regards.
     

    Attached Files:



  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    yep looks like you have adware installed. the trick is it could be from an app installed or an app has sideloaded the adware some place on your device. i would look into putting your device into safe mode and uninstall all of your apps one by one until the culprit is found.

    if you do not find it, then i would suggest that you factory reset it and start over. just be careful when re-installing your apps. do it one by one slowly.
     
    Dannydet likes this.
  3. dontpanicbobby

    dontpanicbobby 100% That Guy
    VIP Member

    There's an app for that. I just can't remember the name?
     
  4. visualforce

    visualforce Lurker
    Thread Starter

    Thanks for the reply. Why do I need to uninstall app in safe mode , why not in normal mode? I don't know about how safe mode works.
    But i still log in to safe mode and found most of my apps shows in grey colour with sd card icon.
     
  5. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

  6. visualforce

    visualforce Lurker
    Thread Starter

    I'm sorry but I still don't get it. What i understand so far is log in to safe mode and uninstall apps one by one? If that is correct so what's the point of uninstalling the disabled apps?
    Anyway when I log in to safe mode ads are still popping up.
     
  7. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    well that is weird. i wonder if the adware is popping up thru the browser........hmmmmm.

    you might want to consider doing a factory reset.
     
  8. visualforce

    visualforce Lurker
    Thread Starter

    Factory reset is not an issue,I did 3 times already ,I will do it once more but I want find a problem.
     
  9. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    well after it resets, i would install your apps one by one. one of your apps has to be the culprit of the adware. it is usually the source of most adware.
     
  10. visualforce

    visualforce Lurker
    Thread Starter

    Thank you, I'll do it in few days
     
    ocnbrze likes this.
  11. GREENransom

    GREENransom Lurker

    That's because you must uninstall then one by one in this mode.
     
    ocnbrze likes this.
  12. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    that's a good point i failed to relay.
     
  13. visualforce

    visualforce Lurker
    Thread Starter

    From the advice of a family member I installed app named malware bytes which identify one risk app called peel remote. This app is pre installed and I never used it so I decided to disable the app and afterwards my problem solved.
    Question is why pre installed app do that and how it can if I never used it.
    I'm 99% sure it's peel remote do all the problem and one percent if anyother malware.
    May be I will enable it again in some time to confirm it.
     

Samsung Galaxy S6 Forum

The Samsung Galaxy S6 release date was April 2015. Features and Specs include a 5.1" inch screen, 16MP camera, 3GB RAM, Exynos 7420 Octa processor, and 2550mAh battery.

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