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Advice on email locked Tab3 10 Business

Discussion in 'Android Devices' started by Mike Langensiepen, Apr 11, 2021.

  1. Mike Langensiepen

    Thread Starter

    Hi all,
    Need some advice. We have a number of TAB3 10 Business (TB3-X70F) in some showrooms that were provided by a company we deal with. These were setup to show a specific web page from that company's site. That web page is no longer operational so the Tab3s no longer work. We would like to repurpose them and the company that supplied them is fine with this BUT they are locked to the email that originally set them up and that person is no longer with the company and refuses to help.

    We tried contacting Lenovo but asbolutely no response after multiple emails.

    Do I have any options for reloading the OS or any other way of unlocking them? We can get an email/letter from the supplying company to say they are happy for us to do whatever we want with them.

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  2. ocnbrze

    ocnbrze DON'T PANIC!!!!!!!!!

    if you can get into the tablet and go into it's settings, you can just do a factory reset without having to trip FRP. however, if there is a lockscreen and a pin or password is needed then you will have to do a hard reset using some sort of button combo with power and volume buttons. this will trip FRP (factory Reset Protection) and you will need the email and password that was used to setup the device.

    there are some ways around FRP, but this forum frowns on discussing them. a quick google search should give you all the info you need for that.
    mikedt likes this.
  3. Mike Langensiepen

    Thread Starter

    Hi, I have already factory reset but it now goes to the Google Account setup screen aka FRP. I have Googled and tried the various FRP bypass options with no luck. It's not really worth sending it off to a 3rd party as our local people charge $100+ each which is really more than they are worth. Thanks for the reply though.
  4. mikedt

    mikedt 你好

    FYI, as FRP is really an anti-theft security feature, it was intended to be difficult, or maybe even impossible to bypass.
    ocnbrze and Dannydet like this.
  5. Hadron

    Hadron Smoke me a kipper...
    VIP Member

    It's disappointing that the person who knows the answer refuses to help, since they'd only need to provide 2 words (a userID and a password). It's not a huge ask. But I guess they are who they are.
    ocnbrze likes this.

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