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Support After activating phone, NOTHING works. Please HELP!

Discussion in 'Android Devices' started by jmaliaga, Jun 2, 2011.

  1. jmaliaga

    jmaliaga Lurker
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    I just activated & ported my old number to my new (not used) HTC Droid Incredible 2.
    NOTHING on it works except the internet and ONLY on Wi-Fi. If someone calls me, it goes straight to voicemail. No texts, no calls, no e-mails, no apps, nothing but the internet through wi-fi.
    My wife has the exact same phone, & she activated & ported hers just fine. Mine is the problem now. i've tried restarting the phone and NOTHING! Please help!
    Any suggestions??
     

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  2. bik2101

    bik2101 Well-Known Member
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    you should probably call verizon about that.
     
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  3. olbriar

    olbriar  
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    I think a return visit to Verizon would be the ticket.
     
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  4. valorian

    valorian Android Expert
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    Yep, head to Verizon. During the initial activation (while having to listen to that annoying music) the phone should have been programmed with all the information it needs to operate. After the activation did the phone reboot itself? After the phone gets activated it should reboot and then be good to go from there.
     
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  5. jmaliaga

    jmaliaga Lurker
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    Thanks guys. Yup, it was Verizon's mess. Apparently, when the phone was activated, it never finished the activation. I gave them a call, and all I had to do was re-activate the phone, it reset again, and everything worked fine. It was a communication error with their network.
    All's well :)
     
  6. valorian

    valorian Android Expert
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    Glad to hear you got it working. Enjoy
     
  7. Rossco_Pee

    Rossco_Pee Android Enthusiast
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    Good to hear everything is working. I am picking up my new DINC2 in about an hour....
     

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