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after factory reset i cant access my android 5.1

Discussion in 'Android Help' started by Android Question, Jan 22, 2016.

  1. Android Question

    Thread Starter

    after factory reset the device asked for previously synced account. i had remembered the account but forgot the password.then i changed my password.but nothing happened when i entered my account and password.please help....
     



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  2. Mark Peterson

    Mark Peterson Newbie

    Hard reset. Try Hard reset.
     
  3. SavageRobot

    SavageRobot Android Expert

    I don't understand the problem. Are you trying to sign into your Google account to sync? What do you mean nothing happened? You put in your email and password, pressed "next" and it said incorrect password or literally just stays as if you haven't pressed "next"?
     
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