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After two days, screen is kaputt!

Discussion in 'Android Devices' started by Kirby, Oct 31, 2009.

  1. Kirby

    Kirby Member
    Thread Starter
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    Oct 30, 2009
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    So last night I was riding in the car using my hero. All of a sudden 2 lines appeared across the screen horizontally about 1" up from bottom. Can't fix it. Tried a hard reset to factory and still there. Any suggestions? I am traveling in Chicago today so will find a sprint store for exchange. I have TEP. But at 2 days old should it just be swapped for a new one and not affect TEP?
     

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  2. Kirby

    Kirby Member
    Thread Starter
    15

    Oct 30, 2009
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    Here is a photo of what the screen looked like...

    BestBuy swapped it out no questions asked. Of course the new one has dust under the glass. Ugh.
     

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  3. les anderson

    les anderson Member
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    Oct 17, 2009
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    I would not live with dust under the screen!
     
  4. Kirby

    Kirby Member
    Thread Starter
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    Oct 30, 2009
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    Not planning on it, but I have to say, some dust specs are much easier to deal with right now than those 2 lines were! Probably get the dusty one swapped out this week sometime.
     
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