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General After unlocking, there's another lockscreen with an ad !

Discussion in 'Android Devices' started by GalaxyS7_Dude, Mar 17, 2016.

  1. GalaxyS7_Dude

    GalaxyS7_Dude Lurker
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    The phone is quite new, been fiddling with it for 2 days. Installed some apps, Atom Launcher and whatnot.

    Everything was fine until today when I installed a Calendar Widget from Google Play. After that every time I unlock the phone using fingerprint scanner I get another lock screen with "Slide to unlock" at the bottom (see pic). After some Googling I found mentions of the similiar thing, but mine has an advertisement. That made me wonder.

    [​IMG]

    I tried removing the Widget, but to no avail. Other interesting behavior is that above "secondary lock screen" doesn't appear _every time_, and mosty whilethe phone is plugged into a charger. Another thing is that the "secondary lock screen" also disappears when I push Home-button, so I don't always have to slide to unlock. This especially made me suspicious, doesn't sound like a legit lock screen..

    I installed AVG Antivirus Free and ran it, but it found nothing.

    How do I get rid of it?

    I've been wondering whether I should just reset the phone to factory settings and wipe everything. On the plus side the phone is new so I have no photos or files in it - so it would be just installing and configuring all over again......
     

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    #1 GalaxyS7_Dude, Mar 17, 2016
    Last edited: Mar 17, 2016
  2. jason359

    jason359 Well-Known Member
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    maybe try malwarebytes.
     
  3. GalaxyS7_Dude

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    Installed it and ran it. No Malware found.
     
  4. jason359

    jason359 Well-Known Member
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    Maybe try uninstalling some of the apps you installed, one at a time to see which is the culprit. If not, I would do a reset.
     
  5. Snakeyeskm

    Snakeyeskm Android Expert
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    Try clearing system cache. That might do it
     
  6. BillArf

    BillArf Well-Known Member
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    Indeed, uninstall the app that you think is the culprit and then clear the phone's cache. If that does not get rid of it, probably the most expedient way to address the issue is to do a factory reset. After that, steer clear (do not install) the app you believe was the culprit.

    Have you side loaded any apps on this S7?
     
  7. GalaxyS7_Dude

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    Nope, haven't sideloaded anything. Just installed from Google Play.

    I think I found the culprit. I was looking for a new cool keyboard and ended up installing Neon Blue Keyboard which required me to install another app to activate it - TouchPal. Somehow got the feeling this was it (saw a glimpse somewhere, can't recall what it was). Anyway, I uninstalled TouchPal and haven't seen that additional lockscreen since.

    But it's been just a day or so, so maybe I'll give it more time.....
     
  8. GalaxyS7_Dude

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    Haven't seen it since....
     
  9. jason359

    jason359 Well-Known Member
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    Excellent! glad you got it solved.
     

Samsung Galaxy S7

The Samsung Galaxy S7 was launched in 2016 and was one of two devices in the lineup. The device features a 5.1-inch display with a resolution of 2560 x 1440, 4GB of RAM, 32GB of storage, and a 12MP rear camera.

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