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Support After update, music player, camera and gallery don't work

Discussion in 'Android Devices' started by pm_phone, Feb 22, 2011.

  1. pm_phone

    pm_phone Member
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    I manually ran the update last night (update.zip on the card) I had never done any other upgrade.

    Everything seems to work fine, except for the music player, the camera and the gallery (viewing images) Even if i browse to a music or image file, they cannot be viewed.

    I removed all the music from my card, except for 1 or 2 songs.

    The music player stops with an error message (Sorry, the application has stopped unexpected)

    The camera, the error message flashes up quickly and then goes away. I can't even read it.

    When I go into the gallery, i get the empty gallery screen and it says 'no items"

    I tried wiping the data for each application with no results.

    Can I reload these specific apps some how?


    ps. I also downloaded another music player... but it does not load either.
     

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  2. Droid_Rage

    Droid_Rage Member
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    I updated the same way (update.zip to SD). No issues with my camera/gallery. Camera just took a picture and saved it, Gallery is filled with the same images as before. I don't use the music player, just Pandora/Slacker. Sorry you had troubles. Wish I knew how to remedy this for you.
     
  3. okiestro

    okiestro Lurker
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    if you know your msl you can rtn reset the phone and you will be able to view the pics - they are there - several people are reporting this and after a reset it resolves this issue - sorry for the inconvenience-
     
  4. sjjn

    sjjn Newbie
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    Same problems here. as well as Agenda widget not working, and MyPod crashing/ force closing.
     
  5. gilbertg4x4

    gilbertg4x4 Lurker
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    I'm having the same problem... how do I do the reset? Also any info on what I need to back up? I did the update w/o backing anything up... all my contacts are here.. only problem is the one stated above
     
  6. pm_phone

    pm_phone Member
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    Glad to see i'm not alone in these problems.

    I downloaded win amp. It started without a problem, but crashed when it tried to scan the sd card.

    So, I'm thinking that the problem may be with the card. I'm going to put in a blank card tonight and see if that does anything.
     
  7. sjjn

    sjjn Newbie
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    Realized that Camera crashes as well. Looks like a reset is going to materialize...Does this wipe all apps and I start from day 1?
     
  8. pm_phone

    pm_phone Member
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    It is my understanding that the reset will wipe everything, including all apps and contacts.

    It seems apps that use the sd card fail. That's why I want to try a new sd card before re setting the phone.
     
  9. jjjames1211

    jjjames1211 Lurker
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    I'm having that problem to, what is a msl and a rtn reset? If I do that will I lose my contacts, music and pics? It won't let me go into settings and change my ringtones either. Any help?:thinking:
     
  10. pastafarian

    pastafarian Pâtes avec votre foie
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    I had several issues using update.zip which though i tried, I was unable to resolve. I ended up using the Samsung update tool which wiped the phone but resolved the issues. Fortunately, I was rooted and ran a full Titanium b/u before the update. After getting to a stable system, I rooted and restored the b/u. Even without a b/u, a wipe of the phone will not cause you to lose pictures or music or anything else stored on the sd. Restoring contacts is as easy as re-entering your google account. Unless previously backed up, old sms messages will be lost.
     
  11. sjjn

    sjjn Newbie
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    This worked to fix my calendar syncing issue

    Menu-Settings-manage applications-all-calendar storage
    then clear data
    all your google stuff will update then
     
  12. pm_phone

    pm_phone Member
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    As suspected, there is something with the sd card. I confirmed this by putting in a different card. the camera, gallery and music player worked.

    So to fix, I mounted my phone, and copied the contents of my sd card to a folder on the pc.


    Then, unmounted the phone and reformatted the sd card. Menu - Settings -> SD Card and phone storage -> format SD card

    I then confirmed that the camera worked.

    Then I mounted to the PC and replaced all the content that I had stored to the PC folder. I did not overwrite the folders that were quickly created on the phone.

    The camera works, the music player works, and teh gallery shows all my old photos.


    I had moved one app to the sd card as a test. It does not work! So i'd suggest not having any apps on the sd card before you do this.


    Anyone know ho to change the title of this thread to include the word "FIXED"
     
    rubynu88 and BrianM456 like this.
  13. pm_phone

    pm_phone Member
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    Here is sprint's fix for this problem from this site




    Sprint Community: 2/21 - Samsung Epic Maintenance Release...





    UPDATE 1: SD Card Index

    If you are experiencing issues with the Camera, Media Player, Gallery, or SD card, refresh your SD Card Index following the steps below and power cycle your device to ensure the refresh takes effect:
    Menu->Settings->Applications->Manage Applications->Select All->Scroll down to Media Storage->Select Clear Data.
     
    gme109 and pastafarian like this.
  14. gme109

    gme109 Android Enthusiast
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    I tried this, but my calendar is still not syncing. :(
     
  15. danhaman

    danhaman Lurker
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    Thanks for this link...it fixed my camera bug, but did nothing for media player and gallery.

    dh
     
  16. gme109

    gme109 Android Enthusiast
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    My gallery wasn't working after I updated to 2.2.1, even after I tried this fix, but then shortly after, the gallery started working.
     

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