Right back when the Nokia 3310 was brand new and it was actually pointless for me to have it because no one else could afford a mobile, I have used the alarm feature on all of my phones negating the need for a separate alarm clock. However, today I find myself (again!) waking up late because the SGS2 alarm did not go off. This is not a definitive thing. Sometimes it goes off. Sometimes it doesn't. What on earth is going on? I've seen that other people are having trouble with the alarm not going off in the phone is off, but I never turn my phone off. It's constantly on. What I fail to understand is why the alarm is so temperamental. Perhaps it is because today is a bit cloudy? Or the temperature is a bit lower than normal. Or maybe it's because it just didn't feel like it. It would be great if someone here has a solution to this problem, but from looking around, it seems others have similar problems. Can anyone suggest where I would go (officially) to report this? I would not replace the phone based purely on one application not working correctly however important and obviously basic but I do have other issues which, added together, for me make this phone a really, really expensive mistake.