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Alert There is Not Enough Free Memory to Download This Email

Discussion in 'Android Devices' started by LarryAhmeen, Sep 27, 2009.

  1. LarryAhmeen

    LarryAhmeen Member
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    Sep 26, 2009
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    Oh My...

    I'm trying to receive an email using the HTC email app (not googlemail app) it's a 3.5mb .jpg image.

    After the refresh circle turns for a few minutes I get the message "Alert there is not enough Free memory to download this email".

    I turned the phone fully off and on again but still get the same message.

    Please tell me the Hero and Android can handle this?

    Please speak comfort to me...
     

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  2. Slug

    Slug Check six!
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    Aug 1, 2009
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    How much free space is on your SDHC card? Iirc attachments are downloaded to /sdcard/downloads by default.....
     
  3. LarryAhmeen

    LarryAhmeen Member
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    Sep 26, 2009
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    The memory card is 16Gb with lots of space.

    I'm using Linda file manager (very good) and it says SD Card (2561/15185m).

    So this really shouldn't be the problem.

    I can also see that a folder "download" does exist.

    In the settings of the mail box I've got "Mail size limit" set as no limit...
     
  4. LarryAhmeen

    LarryAhmeen Member
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    Sep 26, 2009
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    The email never came through.

    I forwarded it to another inbox I have set up on my Hero, and I had the same error message there. It's only a large jpg image, nothing difficult, I wish I knew what the issue was.

    Perhaps the memory refers to RAM style memory rather than storage, and it's trying to create a thumbnail or something?
     
  5. justjimjpc

    justjimjpc Premium Member
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    Nov 3, 2008
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    Maybe the email plus attachment exceeds the send limit ... and the error message doesnt clearly reflect the real reason..
     
  6. LarryAhmeen

    LarryAhmeen Member
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    Sep 26, 2009
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    Hello,

    Just to let you know that I got to the bottom of this. The email was in some way corrupt on the server. When I logged onto my webmail it wouldn't work there either. This has never happened to me before, so I blamed the phone, now I understand the real deal I thought I'd just come on and mention that it's all good.

    Many thanks to all!
     
  7. Wins

    Wins Member
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    Sep 24, 2009
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    The Hero is no flaw :)
     
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