Help All domain email going to trash

[schmuttis]

I have a pixel 4a cell phone using Verizon service.

All of the email that I receive via my domain email account always goes into the trash folder. I can't find a way to mark this as NOT trash so future email goes to into the inbox. Any suggestions?

Thanks for taking the time to read this. Your help is greatly appreciated.

 

[ocnbrze]

I have a pixel 4a cell phone using Verizon service.

All of the email that I receive via my domain email account always goes into the trash folder. I can't find a way to mark this as NOT trash so future email goes to into the inbox. Any suggestions?

Thanks for taking the time to read this. Your help is greatly appreciated.

what email application are you using?

 

[schmuttis]

what email application are you using?

Gmail.

I thought I put this in the Gmail Forum - did I not do that?

 

[ocnbrze]

Gmail.

I thought I put this in the Gmail Forum - did I not do that?

oooops you did my bad

maybe try this:
https://support.google.com/mail/thr...atically-going-to-trash-please-fix-undo?hl=en

 

[schmuttis]

Actually that's one of the pages I already looked at. The directions that they give for going to "filters" doesn't exist on my phone. There must be a newer way to get to filters that I just haven't found unfortunately.

I have android 11 if that should make any difference.

 

[svim]

Those instructions are better suited to using the Gmail web interface than a smartphone app. Try logging into your Gmail account at
https://mail.google.com
using a desktop/laptop web browser. At the top there should be a Gear icon, click on that, and in the Settings menu one of the tabs will be labeled 'Filters and Blocked Addresses'. Then you can set up a Filter that to always allow messages from that blocked domain. And just in case, you don't need to make any alterations to whichever email app you're using on your phone, the filter is applied to your Gmail account at a server level so whether you use a phone app or a computer browser makes no difference.

 

[James_Watson]

What do you mean that 'domain email account'? Is it your gmail inbox, or your own mailbox with your domain name some like 'yourname@youredomain.com'?